Journalism of Courage
The postal department is in the process of providing the postmen in-charge of handling speed post documents with PDA (personal digital assistant) handsets in order to record the delivery of the post. In Pune,it is likely to be introduced by June 2010.
Chief Post Master General of Maharashtra and Goa region,M S Bali,who was present for the Customers Meet on Wednesday at Yashada,gave this information while replying to a complaint pertaining to the delivery of the Speed Post service.
He was speaking at the Customers Meet convened by the Pune division of the Postal Dept at Yashada on Friday. Pune Post Master General S C Jarodia and senior officials of the postal department were also present on the occasion.
Representatives of various government establishments like passport office,LIC India,IGNOU,Sales Tax Dept,who are customers of the postal department as well as private organisations including various banks,telecom companies,mutual funds,insurance companies attended this meet.
Bali said,In order to control the complaints pertaining to the late delivery of Speed Post,we are planning to distribute a handheld devices,on which the postmen will get signature of customers,recording the day and time.
In Pune,it is likely to come up in June 2010.
However,before that,we will first implement it in Mumbai,followed by Nagpur. The Maharashtra circle of the postal department will be the first one to implement this.
Initiating a novel trend,the Pune division of the postal department conducted a direct interaction with the representatives of the renowned corporate houses,companies and organisations in the city,in order to understand the troubles and hitches faced by them using the postal services.
