Bengaluru Metro guard on 16-hour shift dozes off while walking, falls onto tracks; commuter pulls him to safety

The CCTV footage of the incident was shared on Instagram by Jist News.

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The guard escaped without major injuries and was immediately relieved from duty. According to a Hindustan Times report, an internal inquiry has been ordered into how such an extended work shift was permitted in the first place.

Bengaluru Metro Rail Corporation Ltd (BMRCL) has said safety procedures are being reviewed, mentioned the report. Just last week, railings were installed at RV Road Interchange Station to prevent accidental falls, the second such station after Majestic.

On social media, the footage has triggered sharp criticism. Many users questioned the long duty hours assigned to support staff and demanded structural changes, such as platform screen doors and stricter enforcement of labour norms. Responding to the video that has gone viral with over 4.5 lakh views, one user took a dig at Murthy, saying, “Narayan Murthy: That’s my boy.” Another user wrote, “Giving 16 hour shift to anyone should be illegal. Only shows much employees are cared for.”

A third user said, “Work life balance is meant for white collars to discuss on Instagram and LinkedIn. Reality is different.” One Instagram user said, “Over duty and underpaid.” Many others expressed relief at the commuter’s quick reaction, which averted what could have been a fatal accident.

Meanwhile, it was on August 11 that Prime Minister Narendra Modi inaugurated Bengaluru metro’s Yellow Line covering a distance of 19km, connecting RV Road to Bommasandra via Electronic City.