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Viral video shows passenger giving Rs 100 to cab driver for a cancelled ride: ‘Perfect way to end a difficult situation’

In the clip, a cab driver says he waited nearly 10 minutes for his customer, only to learn that they’ve already booked another ride.

In the video, the cab driver says he arrived at the location after covering 2.5 km

The internet is often flooded with clips of cab drivers and passengers clashing over cancelled rides or misunderstandings. Now, a new video is reminding people that simple respect can completely change how such moments unfold.

In the now-viral video, the cab driver says he arrived at the location after covering 2.5 km and waited nearly 10 minutes for his customer, only to learn that they’d already booked another ride. He says instead of walking away, the passengers approached him, explained the situation, and handed him Rs 100 for the trouble.

The driver, whose face can’t be seen in the video, can be heard saying, “Customer jaa rahe hain mere, mujhe 10 minute ho gaya aaye hue aur 2.5 kms dur se aaya tha main. Chup chap mujhe 100 rupee thamaye haath mei, kaha bhaiya ride cancel kar di thi uske liye sorry (The customer is leaving. I had been waiting for 10 minutes and drove 2.5 km to reach the place. They quietly handed me Rs 100 and said, ‘brother, we cancelled the ride, sorry for that’)”.

When he asks them why they’re giving him the money, they respond, “Rakh lo, aapka bhi petrol kharch hua hai (Keep it, you spent the fuel). To this, the driver says, “Chalo koi itna toh samajhta hai (At least someone understands this).”

The wholesome moment has struck a chord online, with the video crossing over five lakh views on X.

Watch the video here:

A cab driver waited for 10 minutes after travelling 2.5 km to reach the customer.

CUSTOMER: Sorry. We got another cab.

DRIVER: Oh 😳

CUSTOMER: Please take this ₹100 for your efforts, Petrol. Sorry again

DRIVER: At least someone understands 😊♥️ pic.twitter.com/l4MDFoYpJV

— News Algebra (@NewsAlgebraIND) December 10, 2025

In the comments, people have been sharing their thoughts.

One user wrote, “A great gesture by the customer but many times the cab driver who is the main culprit accepts and rejects.”

Another commented, “This hundred rupees covers the expenses but his understanding covers the soul….That’s the perfect way to end a difficult situation…. Most of the time, we just drive away with a Sorry but his thoughtfulness is truly rare. Thank you for setting a great example.”

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A third user said, “Respect to the customer for acknowledging the drivers time and effort. A small gesture but it means a lot. We need more such understanding in daily life.”

Someone else added, “To be honest, this feels more like a duty than an act of kindness. He actually came all the way to pick you up & wasted 10 mins of his working hours. Its our ignorance that we don’t understand this.”