Chaos unfolds across Indian airports as IndiGo faces disruptions; videos emerge

A flood of videos capturing the chaos at airports following the Indigo flight disruptions has been drawing widespread attention on social media.

The Federation of Indian Pilots (FIP) said the disruption stems directly from IndiGo’s “prolonged and unconventional lean manpower strategy across departments, especially in flight operations”

IndiGo has been hit by major flight disruptions over the past few days, mainly due to crew shortages following the rollout of new crew duty and rest norms. The Directorate General of Civil Aviation (DGCA) has launched a probe into the extensive operational breakdowns, which resulted in at least 38 flight cancellations at Delhi’s Indira Gandhi International Airport on Wednesday.

Amid the issue, a flood of videos capturing chaos at airports nationwide has been drawing widespread attention on social media.

One of the videos shows several passengers left stranded at Hyderabad airport. Many travellers reached out to the front desk to inquire with IndiGo’s ground staff. “The unexpected disruption created severe confusion and frustration at the airport triggered a chaos. Hundreds of passengers, including Ayyappa Devotees had been waiting at the terminal with no clarity on flight rescheduling,” journalist Surya Reddy wrote on X.

Watch here:

#HyderabadAirport :

Chaos erupts at Rajiv Gandhi International Airport (#RGIA) #Hyderabad , after delay in #flights including multiple #Indigo Aircrafts and other Airlines, due to operational issues from Tuesday night, leading to the cancellation of several flights at Hyderabad… https://t.co/stQh3tuglr pic.twitter.com/N1qNoIVKEU

— Surya Reddy (@jsuryareddy) December 3, 2025

Chaos in Mumbai Airport – Courtesy – Indigo Flight Cancellations and Delays

This is Crazy !!! 🛫🛬🛫🛬🛫🛬 pic.twitter.com/9lCSwrxeHc

— Yatin Mota (@yatinmota) December 3, 2025

Absolute chaos & mockery at #Delhiairport. #Indigo staff are leeches who are lying & passengers are stranded since past 12+ hours with no confirmatiom. My flight is delayed for 7+ hours now. Never flying Indigo again. This needs to be investigated @IndiGo6E @MoCA_GoI @RamMNK pic.twitter.com/Z7DAvK2Cei

— Amol Shah (@AmolShah95) December 2, 2025

My @IndiGo6E flight is delayed for hours and passengers are stuck with no clear communication. I even have a video of people raising concerns. This needs urgent attention. #IndiGo #Delay #6E979 pic.twitter.com/iKKdGftKoo

— Ayush Kuchya (@KuchyaAyush) December 3, 2025

#Indigo flight messup is blowing out of proportion at #Ahmedabad #Airport passengers are frustrated, Disappointed, Humiliated and what not. Shame on @IndiGo6E @JM_Scindia ji must act now. pic.twitter.com/1K4f7zORRW

— Idiot Box 🇮🇳🇮🇱🇺🇸 (@rahulrastogiii) December 3, 2025

6.15 am nearly 12 hours from scheduled departure and @IndiGo6E is still at its shitty best sending SMS pushing delays by one hour and two hours, again and again.
Passengers were left in a lurch at a small airport with no facilities stranded all night. #Indigo @DGCAIndia
I… https://t.co/Ct2gL8pk5E pic.twitter.com/TsWMNoXuKc

— Rajath (@FoolzWizdom) December 4, 2025

@IndiGo6E Extremely disappointed with the service. Our flight has been delayed by 12–24 hours and no proper assistance or clear solution is being provided by the staff at Ahmedabad Airport. Please take this seriously and provide immediate support. #IndiGo #Delay #PoorService pic.twitter.com/qkY7vD9aJT

— Lalit kishor pargi (@LalitPargi) December 3, 2025

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“The Directorate General of Civil Aviation is currently investigating the situation and evaluating measures along with the airline, to reduce cancellations and delays, in order to minimise inconvenience being caused to passengers… Indigo has been asked to report to DGCA, Headquarters, to present the facts leading to the current situation along with plans to mitigate the ongoing delays & cancellations,” the DGCA said in a statement.

The Federation of Indian Pilots (FIP) said the disruption stems directly from IndiGo’s “prolonged and unconventional lean manpower strategy across departments, especially in flight operations”. It also alleged rising concerns that flight delays and cancellations might be used to “pressure regulators” when rules are not in the airline’s favour.