On Tuesday, InterGlobe Aviation -- parent of the country's largest airline IndiGo -- informed stock exchanges that Bhatia and his group InterGlobe Enterprises have submitted a request for arbitration on October 1 to the London Court of International Arbitration.
The passengers took to social media to complain about the delay they were facing and few passengers put up pictures of long queues of passengers awaiting check-in procedures at the Kempegowda International Airport (KIA).
IndiGo is one among the fastest growing budget carriers in the world, with over 200 aircraft in its fleet. The airline offers about 1,400 daily flights and connects 54 domestic and 18 international destinations.
As per the shareholding pattern declared by Interglobe Aviation, as of March 31, Bhatia, his family and his holding company Interglobe Enterprises held around 38 per cent stake, while Gangwal, his family and his entity held close to 37 per cent.
The airline has also issued an advisory on twitter over its system failure at all airports. It has asked its passengers to contact the airline through Twitter, Facebook, its website or its contact number.