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This is an archive article published on October 17, 2018

YouTube back online after global outage, company apologises for glitch

YouTube has confirmed that its services across the website and app have been restored. A global outage regarding the same had affected users between 6am and 8am IST.

YouTube outage, YouTube down, DownDetector YouTube crash, #YouTubeDown, YouTube global outage report, YouTube Support tweets, YouTube services down, Google, YouTube TV, Sundra Pichai Google, YouTube Music YouTube services have now been restored, as the video streaming service had suffered an outage, experienced across many parts of the globe.

YouTube services have now been restored, as the video streaming service had suffered an outage, experienced across many parts of the globe. Users experienced problems with the Google-owned website and app, as well as YouTube Music and YouTube TV services, that lasted between 6am and 8am IST. YouTube is yet to reveal the cause of this outage, though more updates can be expected soon.

According to website tracker DownDetector, the outrage was reported from many parts of the world (including India), and persisted in the early hours in the US and Europe. The three major issues that had been flagged as part of the outage included video viewing, reported by 43 per cent of complainants, followed by 37 per cent incidents of website-based issues, and 18 per cent incidents of ‘login error’ prompts.

Also read: YouTube outage across the world, company says working on resolving issue

In response to the flood of tweets regarding the problem, which were reported with the hashtag #YouTubeDown, the YouTube Support Twitter handle responded, saying, “Thanks for your reports about YouTube, YouTube TV and YouTube Music access issues. We’re working on resolving this and will let you know once fixed. We apologize for any inconvenience this may cause and will keep you updated.” An hour after that tweet, the same handle issued an update, confirming the restoration of services for both desktop and mobile.

The YouTube outage follows criticism surrounding the Google+ shutdown announcement, as the Alphabet-owned company did inform users of the data leak, that had been detected in March. Meanwhile, Google CEO Sundar Pichai is also expected to testify before the US Congress for privacy issues related to the company’s operations.

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