Telecom dept told to pay compensation

On a complaint instituted by advocate Bhoop Singh, the District Forum had earlier held that the complainant had been subjected to inconvenience on account of his telephone remaining out of order for a long time in 1990. Accordingly, the department had been directed to grant Rs 7,500 as compensation. The opposite party, in its appeal before the commission against this order, challenged the said compensation.

The complainant had earlier alleged that he could not receive incoming calls for a long period. Deficiency in services on part of the department which did not repair the telephone despite repeated reminders was also alleged. It was added that despite the direction of the District Forum regarding repairing the telephone within four days from March 30, 1992, it was delayed.

Taking the said points into consideration, the Commission bench comprising president J.B. Garg and members Sada Nand and P. Ojha directed the department to pay the said compensation within a period of two months.