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Air India flights in India and some other parts of the world were affected on Saturday morning after its servers crashed. Due to issues with its SITA servers, people were unable to check-in at airports causing disruptions in operations from 3.30 am until operations were restored at around 9 am.
This will have a cascading effect on Air India’s operations, and 155 flights scheduled till 8.30 pm are likely to be delayed, the company said.
Explained | What caused Air India’s flight delays, why it will have a cascading impact
“SITA server is down due to which flight operation is affected. Our technical teams are on work and soon system may be recovered. Inconvenience is deeply regretted,” the spokesperson of the airline company said in a statement.
SITA is an IT services company which operates systems for several airlines includes Air India. It provides check-in, boarding and baggage tracking technology.
Several Twitter users took to social media to complain of delayed flights and chaos at airports, including Indira Gandhi International Airport in New Delhi and Chhatrapati Shivaji International Airport in Mumbai. Many also complained of being stranded due to delays in operations.
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