Mumbai cab driver cancels ride over low fare, ends up winning hearts: ‘Most polite and detailed cancellation’

After checking the details, the driver realised that the fare offered was too low for the time and effort involved. Rather than ignoring the booking, he chose to be transparent.

“Sorry sir, maine abhi dekha just 250 Rupees de raha hai Thane ka Hiranandani, dedh ghanta samay dikha raha pickup drop, mujhe kuch bachne wala nahin hai sir. Main nahin aa paunga, kshma chahta hun (Sorry sir, I just saw it’s showing only Rs 250 for Thane Hiranandani, with one and a half hours’ time for pickup and drop. I won’t be left with anything, sir. I won’t be able to come. I apologise),” the message read.

The passenger, who later shared the screenshot on Reddit under the title, “The most polite and detailed cancellation I have received on an Uber ride. Got this for a ride from Borivali to Thane. Got another ride in no time,” the caption said.

See the post here:

The most polite & detailed cancellation I have received on an Uber ride.
byu/ImpressiveTie3461 inindiasocial

The post quickly resonated with reddit users, many of whom appreciated the driver’s honesty and professionalism. “bro is genuinely a good person, love people like this, makes me want to live, bless him,” a user wrote. “Absolutely respect people like these. Just convey whatever the issue is clearly and politely. More often than not, matters won’t escalate, time gets saved and the person on the other side is likely to appreciate,” another user commented.

“I would have paid double seeing this text from him. Genuine people deserve all the happiness in the world. His mother raised a gentleman,” a third user reacted.