IRCTC’s epic reply to website user’s complaint about ‘obscene and vulgar’ ads triggers meme fest

However, the response by IRCTC official, informing Kumar that the ads, as seen on the website, were based on his user data and history seemed to have solved the mystery behind their appearance.

By: Trends Desk
New Delhi | Updated: May 31, 2019 12:15 PM IST

3 min read

IRCTC, IRCTC reply, indian railways, IRCTC tweet, vulgar tweet, vulgar post, IRCTC vulgar ads, funny tweets, viral tweets, twitter reactions, indian express, indian express news

Taking to Twitter, Kumar shared several screenshots of the advertisement that were showing on the website.

When an IRCTC (Indian Railway Catering and Tourism Corporation) website user Anand Kumar found “obscene and vulgar” advertisement appearing on the Indian Railways website, he decided to alert the authorities about the same. However, little did he know that the “embarrassing and irritating” content appearing on the website was a result of his own browsing behaviour, something that a response from an IRCTC official clarified.

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Taking to Twitter, Kumar shared several screenshots of the advertisement that were showing on the website along with a tweet that read, “Obscene and vulgar ads are very frequently appearing on the IRCTC ticket booking app. This is very embarrassing and irritating.” With his tweet he Tagged various railway official Twitter handles, including minister Piyush Goyal, asking them to “kindly look into” the matter. (Read this story in Bengali)
https://twitter.com/anandk2012/status/1133685801655476224
However, the response by IRCTC official, informing Kumar that the ads, as seen on the website, were based on his user data and history seemed to have solved the mystery behind their appearance. “Irctc uses Googles ad serving tool ADX for serving ads. These ads use cookies to target the user. Based on user history and browsing behaviour ads are shown. Pl clean and delete all browser cookies and history to avoid such ads.”

It did not take long for the tweet to go viral, and many trolled Kumar for his ‘complaint’. From hilarious jokes to memes, here are some of the many reactions trending on Twitter.

https://twitter.com/_iamsaurav97/status/1133700258872156160
https://twitter.com/_Mr360_/status/1133730445852438529
https://twitter.com/SavageRaptor7/status/1133707647700488192

https://twitter.com/damagedgoods23/status/1133730899822907392