ICFAI holds seminars

Kota who has been conducting programmes to enhance the skills of the employees at Customer Relationship Management CRM, Time Management, Motivation, Team Building, Personality Development, covered the elaborate topic of CRM Customer Relationship Management at INIFD.

He spoke on what actually CRM meant and what were its objectives, along with the advancement of technology in this field. Being a trainer into IT sector himself, he also threw light on E-Commerce in CRM and gave practical examples.

Among other members of the fraternity from ICFAI University, who made their presence felt were Sumanpreet Singh Deputy Territory Manager, Gurpreet Singh Branch Head, Ludhiana, Manpreet Singh and Shweta.

The ICFAI Flexi Education also organised a seminar on 8220;Presentation skills8221; for the students of Sri Aurobindo College of Commerce and Management today.

The seminar focused on various constituents of a presentation like effective starting and finishing of presentation, voice modulation and dressing.