Journalism of Courage
BPO industry
BPO INDUSTRY NEWS
Surviving the Night
December 15, 2013 5:18 am
For women working night shifts,fear is a part of the job. The challenges they face and how they deal with it
Push for contracts in Indian rupee add to pressure on $18-billion BPO industry
November 11, 2013 2:14 am
BPO industry,battling margin pressure and diminishing cost arbitrage,is set to take a further hit.
Indian rupee's misfortune shot in arm for BPO industry
June 24, 2013 1:00 am
A positive impact of 10-15 bps is expected in the quarterly results.
India IT eyes makeover on US election
March 23, 2012 9:45 am
As US presidential hopefuls target offshoring,Infosys,TCS scramble for makeover.
Manipurs first SEZ looks to woo IT biggies
March 02, 2012 2:56 am
Project-in-charge for the state government N Deben says that an industry was the only way to bring industries into Manipur and take the state forward.
Outsourcing stares at a bleak future
June 14, 2011 3:31 am
The fate of Indias $14.7-billion BPO industry has become a bit uncertain.
Re 1-per-minute bait bites BPO industry
March 23, 2011 2:11 am
Its not just the Indian mobile phone service providers that are in a race to the bottom when it comes to charges. The same thing is happening in the domestic BPO industry.
BPOs dial SOS over English
February 11, 2011 1:59 am
The flight of voice processes to countries like Philippines is making BPOs in India jittery.
Relax norms for dropping women employees: BPOs to police
February 04, 2011 12:24 am
Facing problems while implementing the Delhi Police order on dropping women employees at their doorstep,senior officials of the BPO industry on Thursday .
BPOs turn back on freshers
January 29, 2011 1:49 am
Indias business process outsourcing industry has turned wary of appointing fresh graduates.
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