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Journalism of Courage
Himanshu Bohra, a professional from Delhi, recently urged Zomato CEO Deepinder Goyal to introduce initiatives like upskilling programmes, scholarships, or easy loans for delivery executives after his heartfelt encounter with an agent who delivered food to him. In a lengthy post on LinkedIn, Bohara explained how he was impacted after meeting Shiva Sarkar, a young delivery rider in his twenties who is the breadwinner of his family after his father passed away.
He then offered him water and asked how he was doing. It was then that the young Zomato agent opened up about his hardships. After the loss of his father, he had to leave school in Class 8 to help support his family. Now, he works long hours as a delivery executive to fund his sister’s wedding.
“His dreams of education, of a carefree youth, were replaced by long nights and the heavy burden of ensuring his sisters could be married next year. I sat there, in awe of his strength. This young man, who should be chasing his aspirations, is instead running against the clock to make ends meet, with a determination that can only be admired,” Bohra wrote on LinkedIn.
Tagging CEO Goyal in the post, Bohra proposed initiatives such as upskilling programs, scholarships, and easy loans for delivery executives. “What if these delivery workers were given the opportunity to dream again? What if they could acquire skills that not only help them earn a living but also pave the way for brighter futures?” he added.
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Zomato responded to the post after it gained significant traction. “Hey Himanshu, thanks for bringing this to our attention. This looks quite inspirational, and we are proud of our delivery universe. If possible, kindly help us with the order ID via a private message so that we can express your appreciation to our delivery partner,” the company wrote.
Several social media users also reacted to it with one commenting, “Great post, but IMO Zomato has done enough by creating a job. Can we deliver as individuals? That could be the difference.” Another user wrote, “Be kind to people around you, especially during the festive season and new year. And it is the best gift to the people around you.”
