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Journalism of Courage
Complaints of fraudulence against Uber and Ola app-based taxis’ drivers have often surfaced on the Internet creating a buzz. While the last episode to leave people on social media was when a woman passenger thought the driver of the taxi was masturbating, this time it is by a man who has warned others on the Internet of how Uber has been duping people off their money. According to JP Muduli’s post on Uber’s Facebook page, he had booked a cab to Bengaluru airport on November 24. The driver asked him to pay money for the toll and when he refused, the driver said he wouldn’t drive further. Muduli had to relent and when he got down at the airport, had to pay Rs 871 in total. He was assured by the driver that he will refund the money deducted from his Paytm. Even after waiting for a long time, this did not happen. According to his complaint, when the Bengaluru resident contacted Uber support, they “completely denied” helping him.
This is his post.
Talking to indianexpress.com, Muduli said that Uber officials got in touch with him the same day as he had posted the complaint and refunded his money on Paytm. Uber confirmed this to us as well, sharing a screenshot of Muduli’s comment.
