UCC portal mock drill threw up technical challenges, working towards timely resolution: Uttarakhand govt

According to a communication from the state government, during the mock drill exercise, more than 3,500 dummy registrations were made on the portal, and action was taken on around 200 dummy applications by sub-registrars and registrars. Additionally, 7,728 officer IDs were created.

“The primary objective of this mock drill was to identify technical bottlenecks and operational challenges associated with the rollout of the UCC Portal, and this goal was successfully achieved during the exercise. Minor technical issues were identified within the citizen module, particularly in the Aadhaar-enabled registration process. Additionally, mapping errors between registrar and sub-registrar user accounts were noted in certain areas,” stated the communication.

“ITDA promptly took note of these concerns and has initiated the process of addressing them, while also implementing further measures to ensure a timely resolution,” it said.

This mock drill also enabled further streamlining of the portal’s workflow, ensuring that all processes — from user registration to final approvals — are optimised for efficiency, said the statement. In rural areas, village panchayat development officers have been appointed as sub-registrars to provide registration services at the local level, ensuring easier access for rural citizens.

The Uttarakhand UCC portal is designed to streamline services and improve access for citizens across the state. A mock drill at the level of Common Service Centres will be conducted on January 24.