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This is an archive article published on September 17, 2024

Digi Yatra: IT wanted guard rails against data misuse, aviation said app will be new normal

Aviation ministry suggested Digi Yatra will become the “de facto” process of checking-in — a fact that potentially runs counter to its insistence that the tech will remain voluntary.

digiyatra, digiyatra privacy concernsStudy recommends that Digi Yatra should clarify rules related to deletion of passenger information from the database once the travel is complete. (Express Photo)

There is potential for abuse of facial recognition technology such as Digi Yatra by private entities and more guard rails are needed to prevent the misuse of biometric data. And, the showpiece airport app may soon become the de facto gateway for checking in and boarding at all airports.

These are among the key inputs provided by the ministries of IT, Civil Aviation and Home for a study on facial recognition technology and Digi Yatra, which was conducted by Vidhi Centre for Legal Policy with financial assistance from Niti Aayog, according to documents obtained by The Indian Express under the Right to Information (RTI) Act.

The inputs were submitted by the ministries between August and October 2022. Since its launch in December 2022, over 55 lakh people have downloaded the Digi Yatra app, and more than 3 crore passengers have used it to travel, according to an official statement earlier this month. The technology is available across 24 airports in the country.

For the study, RTI records show, the Ministry of Electronics and IT (MeitY) advocated for a specific regulation or policy to safeguard people from potential “abuse” or misuse of data collected through biometric identification, such as facial recognition technology, by private entities and non-state organisations like the DigiYatra Foundation. These submissions were made by MeitY around the same time that it was working on a draft data protection law — but it did not move to explicitly introduce these safeguards in the legislation.

The records also show that the Ministry of Civil Aviation (MoCA) suggested Digi Yatra will become the “de facto” process of checking-in and boarding “across all airports in India,” while reducing “human involvement” — a fact that potentially runs counter to its insistence that the technology will remain voluntary.

The study, “Adopting the Framework: A Use Case Approach on Facial Recognition Technology”, was carried out under a Niti Aayog research scheme — although the Government’s top policy think tank does not endorse its findings and recommendations.

Incidentally, the RTI records show, the Principal Scientific Advisor (PSA) submitted for the study that since Digi Yatra was envisaged as a “purely voluntary” scheme, there would be “no reduction in the security framework in terms of human resource” as a population of air travellers may choose not to consent to it.

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The Ministry of Home Affairs said facial recognition technology could be effectively used only when combined with other “long-accepted biometric technologies such as fingerprints and iris scans” — since there are issues relating to privacy and negative identification. At the same time, it advocated for the use of facial recognition technology as a “valuable tool” for law enforcement agencies, the RTI records showed.

On the Home Ministry’s suggestion, the study observed that “in the current legal vacuum, where no law prescribes checks and balances on the use of FRT by law enforcement, its deployment arguably violates Article 21 (protection of life and personal liberty) of the Constitution”, the RTI documents showed.

It noted that integrating mass biometric collection technologies into law enforcement and policing efforts, without a data protection law, clear criminal and policing procedural guidelines, or clarity under the Indian Evidence Act, could violate Article 21 of the Constitution.

The ministries of IT, Civil Aviation and Home did not respond to requests for comment from The Indian Express on the study.

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This newspaper also spoke to cyber security experts who suggested that the IT ministry may have missed the bus by not including key safeguards on facial recognition technology by private entities in the Digital Personal Data Protection (DPDP) Act draft released in November 2022.

“I believe that such personal data as ‘core biometrics data’ that is collected and processed should be based on a specific enabling law and should not just be left to notice and consent. The existing provision of ‘lawful purpose’ — meaning any purpose which is not expressly forbidden by law — under the DPDP Act does not provide such specific protections, and may not be good enough for such core biometric data,” said Rakesh Maheshwari, who served as senior director and group coordinator for the cyber laws division at the IT Ministry until April 2023.

Earlier this year, former Aviation Minister Jyotiraditya Scindia had clarified that airport operators had been sensitised to take travellers’ consent before capturing their biometric data on Digi Yatra, while keeping its use completely voluntary.

The Digi Yatra Foundation, which operates the platform, was set up as a joint venture company in 2019 under Section 8 of the Companies Act, 2013 whose shareholders are the Airports Authority of India (26 per cent), and five other airports (74 per cent) — Hyderabad, Kochi, Bengaluru, Mumbai and Delhi.

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According to the RTI records, the study stated that Digi Yatra’s privacy policy should explicitly clarify rules related to the deletion of passenger information from the database once the travel is complete. As per the policy for Digi Yatra, facial biometrics are deleted from the local airport’s database 24 hours after the departure of the passenger’s flight.

“However, the rules related to deletion of other information collected from the passengers, as well as any facial biometrics that are stored in other registries, must be clearly set out in the policy,” the study said.

On the Home Ministry’s suggestion to club the use of facial recognition technology with other types of biometrics, Vidhi noted that “in the current legal vacuum, where no law prescribes checks and balances on the use of FRT by law enforcement, its deployment arguably violates Article 21 of the Constitution,” the RTI documents showed.

It further noted that integrating mass biometric collection technologies into law enforcement and policing efforts, without a data protection law, clear criminal and policing procedural guidelines, or clarity on the status of FRT output under the Indian Evidence Act, renders its usage beyond the scope of Article 21.

Aggam Walia is a Correspondent at The Indian Express, reporting on power, renewables, and mining. His work unpacks intricate ties between corporations, government, and policy, often relying on documents sourced via the RTI Act. Off the beat, he enjoys running through Delhi's parks and forests, walking to places, and cooking pasta. ... Read More

Soumyarendra Barik is a Special Correspondent with The Indian Express, specializing in the complex and evolving intersection of technology, policy, and society. With over five years of newsroom experience, he is a key voice in documenting how digital transformations impact the daily lives of Indian citizens. Expertise & Focus Areas Barik’s reporting delves into the regulatory and human aspects of the tech world. His core areas of focus include: The Gig Economy: He extensively covers the rights and working conditions of gig workers in India. Tech Policy & Regulation: Analysis of policy interventions that impact Big Tech companies and the broader digital ecosystem. Digital Rights: Reporting on data privacy, internet freedom, and India's prevalent digital divide. Authoritativeness & On-Ground Reporting: Barik is known for his immersive and data-driven approach to journalism. A notable example of his commitment to authentic storytelling involves him tailing a food delivery worker for over 12 hours. This investigative piece quantified the meager earnings and physical toll involved in the profession, providing a verified, ground-level perspective often missing in tech reporting. Personal Interests Outside of the newsroom, Soumyarendra is a self-confessed nerd about horology (watches), follows Formula 1 racing closely, and is an avid football fan. Find all stories by Soumyarendra Barik here. ... Read More

 

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