Journalism of Courage
The Bank of Maharashtra,in its bid to educate customers on banking,has come out with a special series of hoardings on ‘customer information/education. There have so far been three hoardings which have been prominently displayed at the bank’s central office,located at ‘Lokmangal’ 1501,Shivajinagar. The bank started this customer initiative drive with the hoarding of ‘code of bank’s commitment to customers.’ This code spells out the minimum standards of banking practices; which customers have a right to expect from the bank. The second hoarding of this deals with fair,ethical and transparent customer services. Under this,BoM has adopted a deposit policy,policy for collection of dues,and repossession of security,policy for redressal of grievances and compensation policy. These policies have been placed in the public domain.
