Shoes, gadgets: Amazon delivery agent in Delhi steals items returned by customers, replaces them with junk

According to police, the accused, Kishan, would open up packages sent back by customers and take out the products. He would then allegedly repackage these items, often combining them with other products, such as a rugged t-shirt, and send them back to the warehouse.

Police said company officials noticed Kishan’s activity when he allegedly replaced an expensive tablet that had been returned by a customer. Police lodged an FIR at Bindapur police station and started searching for Kishan, who resides in Vijay Enclave in Dabri.

Based on CCTV footage and phone tracking, police nabbed Kishan from the Rajapuri area of Uttam Nagar. Investigation revealed that he was involved in a similar kind of theft in 2023.

Police recovered a tablet from Kishan, along with 22 packets of clothing, three wristwatches, two pairs of slippers, one pair of shoes, and 10 other delivery packets. He has been booked under Section 103 of the Delhi Police Act, which deals with possession of property that cannot be satisfactorily accounted for.

“During the investigation and search, 38 fraudulently exchanged packages were recovered from the suspect’s possession. These items had been deceitfully returned in place of genuine products, resulting in significant losses for the company. Further investigation is ongoing,” said DCP (Dwarka) Ankit Singh.