Panjab University holds workshop to ensure quality services

Grover explained the various efforts that PU had made towards improving its functioning in the past. He said the university had systematised its systems long before other universities became conscious of such a need. “The need of the hour is for each department to review its own working and help the students in producing better results,” he said.

M Rajivlochan, IQAC director, gave a brief background for the need for conscious efforts at quality control. “Such an effort was needed to ensure that quality became embedded within the routine functioning of the university. Every member of the university, the students, faculty, staff, everyone needed to be aware of the importance of improving their functioning and trying to do their best,” Rajivlochan added.

Rajivlochan added that the university had carried out an extensive exercise of collecting student feedback from all students this semester. “Students have given their feedback and now it was for the teachers to take up the responsibility of using this feedback to improve the manner in which they executed their courses,” he said.

Finance and development officer CA Vikram Nayyar introduced the participants to the financial processes of the university. He invited the faculty to make the fullest use of the computerised processes so that duplication of effort was saved and papers could move swiftly.