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CONSUMER COURTS NEWS

IndiGo crisis: Justice Sangita Dhingra Sehgal said a dedicated compensation portal to prevent consumers' ordeal of chasing IndiGo helplines, post-incident redressal committees can be formed to decide internal dispute resolution without litigation.

IndiGo crisis: DGCA compensation minimum relief, passengers can claim more, says Delhi consumer body president Justice Sangita Dhingra Sehgal

December 09, 2025 8:58 pm

IndiGo Flight Cancellation: Justice Sangita Dhingra Sehgal outlines passengers' robust rights under DGCA rules and the Consumer Protection Act — from refunds and compensation to claims for consequential losses like missed deals or emotional distress.

Delhi: Consumer court in new avatar, now file complaints online

September 09, 2020 10:15 am

Officials said people can access the website, delhistatecommission.nic.in, to file their complaints. The software has been developed by National Informatics Centre while State Bank of India is providing the payment gateway.

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Panchkula: Maximum complaints in consumer courts are against realtors

October 22, 2015 5:20 am

Of a total of 187 complaints received this year, till October, 116 are against builders and real estate developers

After SC order,IMA wants docs out of consumer law's ambit

November 02, 2013 12:09 am

Damages: Wants medical tribunal to be set up to hear such complaints.

Delivery of new flats: Delays can attract high penalty for developers

October 19, 2013 3:41 am

Recent court ruling relieves buyers of the risk of being duped by developers.

Railways to make online booking easier,faster

September 30, 2013 1:06 am

To solve the problem of its website slowing down in response to an escalating demand for e-tickets,the Railways will introduce a next-generation e-ticketing system.

Landmark judgments on insurance that affect you

June 03, 2013 3:57 am

Numerous changes have been brought into effect by insurance companies over the years after consumer courts have ruled against them

Disposal rates high,but less than 60% cases cleared in prescribed time frame by UT consumer courts

September 23, 2012 1:18 am

Despite a prescribed time frame,of three months,for cases to be cleared by the consumer courts,the number of cases disposed off within the time limit remains low.

UT consumer courts are aggrieved mobile phone buyers last resort

November 06, 2011 3:14 am

For grievances regarding faulty mobile phones,the consumer courts in Chandigarh are turning out to be the last resort of aggrieved users.

Car buyers find it tough to get promised exchange bonus

August 13, 2011 4:06 am

Car dealers often lure buyers with the promise of an exchange bonus. But in a number of cases,the amount is not paid later,and city residents have had to knock the doors of the consumer courts to make the dealer to pay the bonus.