Man claims he received his Flipkart order of kitchen chimney broken into pieces

He said the chimney was delivered to him on October 6. The man said he even raised a complaint on National Consumer Helpline’s platform ‘Jago Grahak Jago’.

Till date no resolution given by Flipkart.
Delivered on 06 Oct, 23.
Tarikh pe tarikh de raha hai Flipkart.@jagograhakjago @nch1915 @flipkartsupport @Flipkart
Please help @AdvisorLaborLaw
I also made a complaint on NCH platform @jagograhakjago . Please help. pic.twitter.com/B7TwY8bBRE

— P D (@tomplayjr) October 26, 2023

Flipkart Support replied to the post and wrote, “We’re sorry to keep you waiting. Please be assured
that we are looking into your concern about the delivered product and will keep you updated via a call/email. Your patience is greatly appreciated.”

We’re sorry to keep you waiting. Please be assured that we are looking into your concern about the delivered product and will keep you updated via a call/email. Your patience is greatly appreciated.

— FlipkartSupport (@flipkartsupport) October 26, 2023

We are addressing your concern regarding the received order as you have already reached out to us. Our team is actively working on it, and we will contact you shortly to provide an update on your query. Appreciate your patience and understanding. https://t.co/i3HvfawznH

— FlipkartSupport (@flipkartsupport) October 27, 2023

Story continues below this ad

“We are addressing your concern regarding the received order as you have already reached out to us. Our team is actively working on it, and we will contact you shortly to provide an update on your query. Appreciate your patience and understanding,” it said in another tweet.

“Prepare to astonish yourself with the ‘out if the world’ excuses from flipkart. Do not engage with their customer care executives. Instead register your complaint on – http://pgportal.gov.in,” a user suggested.

Meanwhile, the man posted that the issue has now been resolved as Flipkart picked up the damaged product and issued a refund.

“My issue has been resolved. They picked up the damaged product and issued the refund,” the user wrote on Tuesday.

My issue has been resolved. They picked up the damaged product and issued the refund.
Thank you all 🙏

— P D (@tomplayjr) October 31, 2023

Recently, another man took to X, formerly Twitter, to share his grievance as he claimed to have received a wrong product in place of a Sony television that he ordered.

The user named Aryan (@thetrueindian) said he ordered a Sony television from Flipkart on October 7 and it was delivered on October 10. The installation person came the next day and unboxed the TV himself, he said. However, they were shocked to find that instead of a Sony TV, the box contained a Thomson TV and it did not have any accessories like a stand or remote.