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Tourist loses his cool at Bangkok hotel’s staff due to payment issue, triggers backlash: ‘Loser’

In the video, the visibly agitated man is yelling aggressively at the front desk employees, accusing them of overcharging him.

The video shows how hotel workers remained calm as they tried to make the situation normal (Image source: @LASHYBILLS/X)The video shows how hotel workers remained calm as they tried to make the situation normal (Image source: @LASHYBILLS/X)

A video has sparked a massive backlash after it showed a furious tourist mistreating hotel staff at the Holiday Inn in Bangkok, Thailand. The man, travelling with his family, lost his temper reportedly over a payment issue concerning his stay at the hotel.

In the viral video, the visibly agitated man is yelling aggressively at the front desk employees, accusing them of overcharging him. Despite the staff’s attempts to calmly address the issue, the man’s shouting escalated, becoming so loud that his words were difficult to decipher. At one point, he even appeared to lunge toward a female staff member.

The man, dressed in a “Greatest Dad Ever” T-shirt and barefoot, berated the employees in front of his family, calling them “blo*** fools, blo*** thieves, blo*** rogues.” The video also shows how hotel workers remained calm as they tried to normalise the situation. However, the man continued to slam his hand on the counter and use expletives.

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The incident reportedly occurred due to a misunderstanding. While the hotel had placed a hold on the man’s credit card during check-in, one of his relatives had already paid for the stay. The man accused the hotel of charging twice. “But he has already paid the money. Blo*** fool. Blo*** fool. We have already paid. Blo*** fool,” he shouted repeatedly.

As the video progresses, other hotel guests step in, urging the man to lower his voice. “He can’t be shouting like that. That’s not right. He can’t be doing that,” one of them is heard saying in the video. There remains some confusion about the man’s nationality. While some social media posts claim he is of Indian origin, others say he is a Sri Lankan.

indianexpress.com couldn’t verify the credibility of the information on social media about the incident.

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The post quickly gained traction, triggering a backlash against the tourist for mistreating the hotel staff. “What insufferable people,” a user wrote. “people like this should not have money, This is unsightly and undignified behavior. Imagine becoming rich just to deal with shoeless madmen in the lobby of your hotel,” another user commented.

“Loser,” a third user reacted. “Truth is it’s one guy overeating, even his family are trying to calm him down,” a fourth user chimed in.

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