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This is an archive article published on April 3, 2023

Google Maps uses ML to remove fake businesses and misleading images

Google also shared its progress on removing fake phone numbers, business listings and images submitted by content contributors on Maps.

Google Maps | Google Maps fake listing | Google Maps against scamOne way Google keeps Maps updated with new information is via contributions. (Express Photo)
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Google Maps uses ML to remove fake businesses and misleading images
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Google Maps is one of the most popular navigation service, with over one billion active users every month. Apart from satellite imagery, one of the ways the tech giant keeps Maps updated is by relying on content contributed by people worldwide.

While this method is pretty effective, sometimes scammers post misleading and fraudulent content for monetary gain. In a recent blog post, the company explained how it is using machine learning to take down fake content on Google Maps even before it posted.

Last year, the tech giant made a updates its machine learning models to help identify novel abuse trends. Google also shared an example where its machine learning algorithm detected a sudden spike in the number of websites ending with .design or .top and helped its analysts confirm the legitimacy of the website, remove them and disable the associated accounts.

Another way how scammers are tricking people is by overlaying fake phone numbers on top of contributed numbers, which eventually results in the victim calling the fraudster instead of the actual business.

Google says it is using a ‘ a new machine learning model that could recognize numbers overlaid on contributed images by analyzing specific visual details and the layouts of photos.’ For Google Maps, the new model seems to be  working as it is taking down the majority of such content even before it is published.

The company also said that it has blocked over 115 million policy violating reviews in 2022 and 20 per cent more fake reviews compared to 2021. The new models also helped block or remove over 200 million photos and 7 million videos that were blurry or low quality or violated the policy. In 2022, Google also stopped more than 20 million attempts to create fake business profiles and ‘185,000 businesses after detecting suspicious activity and abuse attempts.’

Google recently announced that it is trying to fight misinformation in India through other products, partnerships and programs.

 

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