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Journalism of Courage
With mobile operators increasingly becoming cost conscious in the tough economic climate,Subex Limited,a leading global provider of Operations and Business Support Systems OSS/BSS,on Tuesday announced that its industry leading data integrity management solution,TrueSource,now has enhanced capabilities to help mobile operators improve operational efficiency and reduce capital and operating expenditure. The new variant,TrueSource for Mobile,efficiently discovers mobile network elements across core,backhaul and radio access networks,and utilizes the discovered data to clean up physical and logical information in the inventory and other OSS/BSS,thereby enabling automation of key operational processes.
Mobile operators are not sheltered from the recession. Market saturation leading to increased churn and larger marketing budgets,increasing customer service costs,technology upgrades,and reduced new customer additions will put a strain on mobile operator revenues as well as profit margins. Customer retention and cost containment will emerge the top-priority tasks for mobile operators.
TrueSource for Mobile includes discovery capabilities for mobile core and radio access networks,beyond the existing capabilities to discover the backhaul network. This enables the solution to provide sufficient data to support critical processes of mobile operators,such as provisioning and activation,fault and performance monitoring,customer trouble management,leased line recovery,and others. TrueSource for Mobile can help mobile operators to:
Significantly improve operational efficiency,resulting in much more being done with the same staff
Recover stranded assets resulting in a reduction in future capex spending
Decrease MTTR and test times,resulting in cost savings and increased customer satisfaction
Automate repetitive operational functions
Reduce the number of alarms that are not being suppressed due to lack of fault correlation
Identify Leased Line Cost Recovery opportunities
Identify process gaps that can improve future operations
Drive more from operations through existing inventory
TrueSource,which is a component of Subexs FAS Fulfillment and Assurance offering,is the first system that can discover devices and logical services in multi-layer,multi-vendor,multi-service environments and reconcile this data with OSS/BSS on a continuous,controlled basis. This powerful capability enables inventory and other systems to be continuously current and relevant,creating a solid foundation for automating key operational processes. TrueSource combines three powerful data integrity functions: Multi-layer Discovery,Reconciliation and Discrepancy Management.
