Airtel digital TV voted favourite in metros

Airtel digital TV gains ground in Southern markets-leads in Hyderabad,Chennai and Delhi.

Airtel digital TV the DTH service from Bharti Airtel – has been voted the favourite DTH service by customers in key metros in a nationwide customer satisfaction survey by MaRS on Indias Favourite DTH Operator.

Conducted across 8 cities,Airtel digital TV emerged on top in 4 of the 8 parameters of the survey,namely- Availability of other payment options,Innovative Services and more crucially Uninterrupted Services and Complaint Redressal.

Coming in as the 5th operator,Airtel digital TV for the past 18 months has been leading monthly customer additions and today has 3.5 million customers.

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The fact was validated in the survey that showed it to be gaining ground in Hyderabad,Chennai as well as Delhi. With over 10,000 certified engineers and a world class call centre,Airtel digital TV has set the new benchmarks of first time installation and fault repair at 4 hours. Overall,Airtel digital TV was ranked as the 2nd Most Favorite DTH operator across India. The HT-MaRS survey interviewed 2011 respondents across Delhi,Lucknow,Kolkata,Mumbai,Ahmedabad,Chennai,Bangalore and Hyderabad.

According to Ajai Puri,Director& CEO-DTH services,Bharti Airtel,We would like to thank all our customers for reposing their faith in brand Airtel. We are committed to providing the services that help consumers make the most out of their DTH and ensure a superior viewing experience that mirrors the latest world standards.

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