Rlys’ move to improve cleanliness and amenities on track

Another important step taken to reduce the overcrowding and littering at the station was to remove the unatuhorised vendors. There were so many unauthorised vendors on each of the six platforms that it was difficult for the passengers,especially those with luggage,to move freely.

The administration also added more benches at each platform. Seating capacity of waiting rooms and retiring rooms were also

increased.

“DRM also ensured that the waiting rooms remain clean so that those who wanted to rest occupied them instead of sitting haphazardly on the platforms,” said another official.

Harsha Shah of Railway Pravasi Group said there was no denial that the cleanliness at the platforms and the railway tracks have improved over the last few months. But she added that the DRM should now focus on cleaning up the corruption in the Railway Protection Force (RPF) and commercial department as complaints against the officials of these two departments are piling up.

Another small but significant move taken up by the railway administration was to put signage at crucial points to help passengers. “For instance,frequently it would happen that passengers who wanted to go across the station would use the new Foot Over Bridge only to realise that it ends on the platform no. 6 and not on Wellesley Road. Several other signboards have been put up by the administration to help the passengers.