The pimpri-Chinchwad Municipal Corporation has finally taken the first step in easing the rush of people seeking various civic and government services at its headquarters in Pimpri. Unlike Pune city where there is only one Citizen Facilitation Centre,PCMC has set up four additional centres at its four divisional offices at Nehrunagar,Chinchwad,Pradhikaran and Jagtap Diary areas. It already has a solitary CFC at its headquarters in Pimpri which is always jammed by citizens.
The decision to set up the four new centres was taken by Municipal Commissioner Asheesh Sharma soon after he assumed charge in June last year.
The Indian Express in its reports had highlighted chaotic and endless queues where arguments,quarrels,pushing and shoving were the order of the day. In fact just before Sharma took over there was a nasty flare-up resulting in stone pelting,though there was not much damage.
After your reports,we said we would ease the chaos at our headquarters. Though things took a while,they have finally happened, Sharma said adding that it was a Diwali gift for thousands of Pimpri-Chinchwad residents.
Of the four new CFCs,two had become operational over a month ago while two were commissioned five days back. Sharma said the first two were started as soon the infrastrucuture was put in place while the other two were started after ensuring all requirements were met.
There was some connectivety problem. That’s why there was slight delay in starting all the four at one go, PCMC additional municipal commissioner Subhash Dumbare said.
Though the CFCs have been started,the chaos at PCMC headquarters is unlikely to end immediately. That is because the PCMC,for the time being,is only providing civic services at the new centres. This means citizens will have to keep crowding at the PCMC headquarters for services like income certificate,caste certificate,domicile certificate and the like.
For starters we are providing services,at the new CFCs,for which there was overcrowding at the civic headquarters. Among the services include water connection,bicycle distribution,sewing machine distribution and several schemes under the women and child welfare plan, said Neelkanth Poman,the civic officer looking after setting up of the new CFCs. Poman said government services that are provided at the CFC in Pune would be started at the four new CFCs phase-wise. If the district collectorate provides us with trained staff,we should have no problem starting government services at our new CFCs, Poman said.
When contacted,district collector Chandrakant Dalvi said PCMC has done a good job by starting new CFCs. This will certainly reduce overcrowding at the existing CFC. As for the requests from PCMC for trained staff,I will discuss it with the PCMC commissioner and settle the issue, Dalvi said.