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This is an archive article published on February 17, 2010

Now,telecom operator promises faster bills to customers

Chief Post Master General for Maharashtra and Goa,Manjit Singh Bali inaugurated the Beat Code Mapping...

Chief Post Master General for Maharashtra and Goa,Manjit Singh Bali inaugurated the Beat Code Mapping (BCM) addresses for customers of Bharat Sanchar Nigam Limited (BSNL) on Tuesday. Earlier,he flagged off the new Speed Post and Express Parcel Post Processing Centre (SPEPPPC) at Kharadi on the Mundhwa bypass road.

While,Beat Code Mapping mechanism will help BSNL customers to receive their bills faster,secure and in a reliable way since each address of the customers has been mapped into a beat level by adding a beat code in the address. So that the delivery postman is directly identified from the address and possibility of mis-sending and consequent delay is ruled out.

The BCM project involved steps such customer addresses were printed as per the delivery post office spread across three postal divisions in Pune. All the post office wise addresses were printed and sent to concerned delivery post offices for beat mapping in a prescribe form.

Apart from that a beat code of the postman is added in each address to identify the address by its beat number of the postman. After receiving all the data from all the post offices,a subscribers data is updated adding beat numbers to it. Similarly,incorrect addresses were rectified and concerned changes were made in the data of BSNL,thereby completing the project in 45 days.

Besides,BCM has enabled the BSNL to identify and facilitate bill delivery by printing beat numbers on address of each customer in his telephone bill. In addition to that,the new system will reduce grievances of bill delivery to almost zero per cent from the existing four to five per cent.


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