Now,autorickshaw commuters can complain via email and phone

The Regional Transport Authority has provided several alternatives to the public to register complaints against errant autorickshaw drivers. If you have complaints against auto drivers for not accepting short distance rides (or any rides),asking more meter fare,not using a meter,taking other passengers along the way,carrying more passengers than allowed capacity,stopping at bus stands or other similar complaints of serious nature,you can email or call the RTA.

Commuters can call at 22051414 or 27492828 (PCMC) or email rtopune@dataone.in. Commuters can also send their MMS pictures at 9420218338.

The complaints should clearly mention all details including the auto’s registration number,the time of taking the rickshaw,details of auto fare,the distance commuted,locations,date,time,nature of complaint. Also include your full name,address,and telephone number. Keep a copy of the letter and the complaint number. Confidentiality of commuters will be ensured,said RTA member Baba Shinde.