Consumer court orders Godrej Projects to refund Rs 4 crore to homebuyers in 5 cases

Among the major promises that the company failed to deliver on was the construction of a 24-metre-wide road connecting the flats in Godrej Summit in Sector 104, Gurgaon, to the Dwarka Expressway.

“Even after offer of possession, seven years have expired, but 24-metre-wide sectorial road has not been constructed on the spot. Expensive flats were sold, representing that the project is connected with Dwarka Expressway through a 24-metre-wide road and is at a distance of 500 meters from it,” said the NCDRC.

The NCDRC also noted that the alternative entrance and exit built to Parcel A are under encroachments, and homebuyers who are allotted flats in Parcel B and C will have to travel across the narrow road of Parcel A. As per the NCDRC, Godrej’s shortcomings in fulfilling its obligations amounted to a deficiency in service.

According to the complainants, the project was advertised as having luxurious and modern amenities, such as a modular kitchen, carpet flooring, balcony area, swimming pool, 80 per cent open green space, and various other recreational facilities at an attractive price. As per the homebuyers, other advertised features included a 24-hour security guard at the entrance gate, regular water supply, and proper stormwater drainage integrated with rainwater harvesting.

However, the homebuyers said the project’s key selling feature was that the flats were connected to Dwarka Expressway through a 24-metre-wide road at a distance of just 500 metres.