WATCH: Uber CEO gets into a heated argument with one of his drivers

When it was time to get down, the Uber driver Fawzi Kamel and Kalanick got into a heated argument over the falling fares, Bloomberg reported. Captured in a dash-cam video, the conversation among the passengers could be heard. One of his companions is faintly heard to have said that she heard that Uber is having a hard year. In reply, Kalanick retorted, “I make sure every year is a hard year.” He continued, “That’s kind of how I roll. I make sure every year is a hard year. If it’s easy I’m not pushing hard enough.”

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Later, the driver came out with his complaint over Uber’s wages. However, Kalanick’s short tempered reply came as a shock. He curtly responded, saying: “Some people don’t like to take responsibility for their own sh*t.”

Watch the video here:

Bloomberg also reported that Kalanick later wrote an email to the staff after the video went viral. Kalanick apologised to Kamel for treating him disrespectfully. “To say that I am ashamed is an extreme understatement,” Kalanick wrote. “My job as your leader is to lead…and that starts with behaving in a way that makes us all proud. That is not what I did, and it cannot be explained away. It’s clear this video is a reflection of me—and the criticism we’ve received is a stark reminder that I must fundamentally change as a leader and grow up. This is the first time I’ve been willing to admit that I need leadership help and I intend to get it.”