Rail Mitra, a concept by a railway activist organisation called Eagle Brigade, is aimed at creating a team of volunteers to assist RPF and GRP in ensuring commuters have a safe travel.
According to figures detailing the records of accidents, 76 cases of non-fatal accidents have occurred in 2015-16 as compared to the 20 cases of non-fatal accidents in the year 2014-15.
The commuter would need to dial toll free no. 1800 212 4502 and the call will get disconnected automatically after two rings subsequent to which an SMS will be sent informing the running status of suburban trains.
Established in 1915, it was set up as a repair workshop for broad gauge and narrow gauge coaches and wagons of the erstwhile Great Indian Peninsular (GIP) Railway.
