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Albania appoints AI-powered ‘virtual minister’ to fight corruption in public procurement

Albania names AI assistant Diella as virtual minister to oversee public tenders, aiming to cut corruption and ensure fair government contracts, PM Rama says

Albania introduces Diella as “first AI cabinet member” to fight corruptionDiella, Albania’s AI-powered virtual minister, set to handle public procurement (Photo: X)

Albania has appointed an AI-powered virtual minister to handle one of the most corruption-prone areas of government — public procurement. Prime Minister Edi Rama announced that Diella, the digital assistant helping e-Albania users with government services since January, will now officially oversee all public tenders. 

PM Rama said the move makes sure contracts are handed out fairly. “Diella, the first cabinet member who is not physically present, but has been virtually created by AI, would help make Albania a country where public tenders are 100% free of corruption,” he said on Thursday. 

On the country’s e-Albania portal, Diella, whose name means “sun” in Albanian, appears as a woman in traditional costume. The digital assistant guides citizens through bureaucratic tasks using voice commands and has so far helped issue over 36,000 digital documents and assisted with nearly 1,000 online services.

Rama told his ruling Socialist Party that responsibility for deciding winners of government tenders will gradually be shifted from ministries to Diella. The AI system will review every bid from private companies and assess them objectively, eliminating human influence and with it, the risk of bribes, threats, or favouritism.

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Public tenders have long been a hotbed of corruption scandals in Albania. Improving this sector is also crucial for Albania’s bid to join the European Union by 2030. The move has been described by Albanian media as a “major transformation,” with technology no longer just a support tool but an active player in governance.

Rama, who won a fourth straight term in May, called Diella “the servant of public procurement” and called it a bold step to restore trust in how public money is spent.

The news of the new virtual assistant 2.0, which provides voice and visual responses, was first announced in January on Prime Minister Edi Rama’s Facebook page. “Good morning and happy Sunday. Your Zadrimo assistant has just emerged from the AKSHI Artificial Intelligence incubator. For the coming months, it will be ready not only to guide you through the e-Albania platform but also to perform services for you with a single command. I wish you the most peaceful Sunday possible,” he wrote.

(With Inputs from Guardian)

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