PhonePe and Paytm end up in Twitter feud during Yes Bank crisis

The official handle of Paytm took a swipe at PhonePe saying: “Dear @PhonePe_Inviting you to @PaytmBank #UPI platform. It already has huge adoption and can seamlessly scale manifold to handle your business. Let’s get you back up, fast!”

The tweet came after many PhonePe users took to Twitter to complain about unsuccessful payments.

Dear @PhonePe_ ,
Inviting you to @PaytmBank #UPI platform. It already has huge adoption and can seamlessly scale manifold to handle your business.
Let’s get you back up, fast!

— Paytm Payments Bank (@PaytmBank) March 6, 2020

However, PhonePe was quick to reply saying: “Dear @PaytmBank Inviting you to consider that if your #UPI platform was so ‘seamlessly scalable’, we’d have called you ourselves. No point getting back up faster, if we have to desert our long term partners when they’re down. Form is temporary, class is permanent,”

Dear @PaytmBank
Inviting you to consider that if your #UPI platform was so ‘seamlessly scalable’, we’d have called you ourselves.

No point getting back up faster, if we have to desert our long term partners when they’re down. Form is temporary, class is permanent.

— PhonePe (@PhonePe_) March 6, 2020

Sameer Nigam, PhonePe’s co-founder and CEO, had earlier confirmed the outage through a tweet. The firm had initially claimed it was facing technical difficulties.

Nigam tweeted, “Dear @PhonePe_customers. We sincerely regret the long outage. Our partner bank (Yes Bank) was placed under moratorium by RBI. Entire team’s been working all night to get services back up asap. We hope to be live in a few hours. Thanks for your patience. Stay tuned for updates!”

Dear @PhonePe_ customers. We sincerely regret the long outage. Our partner bank (Yes Bank) was placed under moratorium by RBI. Entire team’s been working all night to get services back up asap. We hope to be live in a few hours. Thanks for your patience. Stay tuned for updates!

— Sameer.Nigam (@_sameernigam) March 6, 2020

Many who came across the Twitter feud criticised Paytm for their tweet and lauded PhonePe for its response. Some also called Google Pay to join the conversation. Here are some of the reactions:

Well done @PhonePe_. Epic reply to people who forget their class and standard.

— Varun Arora (@varunn20210) March 6, 2020

Form is temporary, Class is permanent 💯💯💯

— Shubham Pandey ❁ (@shubhamp98) March 6, 2020

PhonePe is the best.
Simple•Secure•Superfast

— राघवendra (@RealRaghv) March 6, 2020

Paytm ki kudh toh chlti nhi app dusro ko kha bol rhe wo. Kal 103 ki transaction nhi hui unse.

— Bhupinder Thakur (@bhupind16772596) March 6, 2020

pic.twitter.com/4pVinFuPS8

— Bhuvi Gupta (@bhuvigii) March 6, 2020

This is exactly an ethical and moral business standards, ultimate @PhonePe_ ,will use you everytime….@PaytmBank you are just like your boss, no ethics and you will surely go down in coming time

— manukumar | ಮನು (@ManukumarAc) March 6, 2020

@GooglePayIndia – pic.twitter.com/pgP9l8AZa3

— Ankush Chopra (@Ankschopra86) March 6, 2020

pic.twitter.com/BrlnwRuPrC

— anand (@BeardBiceps) March 6, 2020

@PhonePe_ by tweeting this you showed us that who is real classless.

— Yet Another Arnab (@YetAnotherArnab) March 6, 2020

Befitting reply. You are class apart from them.

— YemZii (@yemziirap) March 6, 2020

Bheem app be like pic.twitter.com/UarvjoQoDv

— अंधेरा (@Vicky15721884) March 6, 2020

@GooglePay are you sure you don’t wanna join this?

— Middle Class Indian (@Avyagrah) March 6, 2020

Tera khoon kab kholega re @GooglePayIndia

— DUKKI (@dukki25) March 6, 2020

Finance Minister Nirmala Sitharaman on Friday said the Reserve Bank of India had been monitoring the beleaguered bank since 2017 and noticed governance issues and weak compliance besides wrong asset classification.