IBM,iYogi ink deal for state-of-the-art data centre

IBM has signed a data centre agreement with iYogi,which provides remote tech support.

IBM on Tuesday announced that it has signed a data centre agreement with iYogi,which provides comprehensive direct-to-consumer and small business remote tech support.

The implementation will enable iYogi to scale its hardware infrastructure to address the growing business demand for its remote tech support services across the globe. IBMs solution will help with a state-of-the-art and reliable infrastructure for iYogis Global Delivery Platform to meet its requirements in the midst of rapid growth.

The data centre solution deployed by IBM will host iYogis comprehensive set of applications and tools for tech support as well as its comprehensive knowledge base. iYogis dynamic knowledge base grows with thousands of daily customer interactions,documenting every problem,solution and relevant hardware and software specs,while capturing each customer’s demographic information and behavioural profile.

IBM continues to command a strong leadership in the data centre space and has built over 300,000 sq ft of raised floor data centre space in the country. iYogi has a customer base of more than 100,000 subscribers across four continents.

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iYogi

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