How to use Zoop’s new Google chatbot for seamless train food delivery

To begin using the Zoop Google Chat, follow these instructions:

1. Open the Google search bar.
2. Type “Zoop” and hit enter.
3. Click on the “Chat with a live agent” option to open a pop-up chat window.
4. Once you’re in the chat interface, you can select the service you require.
5. If you want to check your PNR status, click on “Check PNR Status.” To order food, click on “Order Food.”
5. After selecting the “Order Food” option, you can browse the wide variety of meal options, including full-course meals, snacks, and drinks.
6. Choose your desired items from the menu and place your order.

Upon ordering, users can also track the progress of their orders in real-time.

Puneet Sharma, founder of Zoop, comments that their goal is to provide customers with quality meals from a wide variety of options, including full-course meals, snacks, and drinks.

“Zoop not only offers convenience but also flexibility, as travellers can choose to order anything from a light snack to a full meal. With the introduction of Google chatbot, passengers don’t have to choose between pantry car snacks or waiting until getting off the train to get a good meal,” he said.

Zoop currently delivers food straight to the passenger seat across over 150 train stations in India. The platform’s goal is to deliver 1 lac meals daily at 250+ railway stations across India by 2024.