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Amazon’s palm-scanning tech expands beyond payments: How it works

Amazon's palm scanning technology was launched for receptionist-less payments. Now, it's being repackaged for authentication in corporate offices.

3 min read
amazon palm scanning featuredAmazon’s palm-reading system isn’t just for shopping anymore. (Image: Amazon)
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Amazon is taking its palm-scanning technology out of the grocery aisle and into the workplace. The tech giant is rolling out Amazon One Enterprise, a version of its palm-reading biometric system designed for corporate offices rather than supermarkets. With One Enterprise, employees can wave their palm over a scanner to gain access to buildings, computers, and sensitive data.

Several major corporations have already signed on to pilot the technology, including hotel group IHG, turnstile maker Boon Edam, and elevator company Kone. Amazon says palm scanning is cheaper, more convenient, and more secure than conventional ID badges, keycards, or passwords. But how does it work and what are its implications? Let’s take a look.

How does palm scanning work?

Palm scanners capture images of the vein patterns inside a person’s hand. Just like fingerprints, palm vein patterns are unique to each individual. The scanner uses near-infrared light to detect deoxygenated blood flowing through the veins. It also detects the lines, which again are unique to each individual. The device then creates a detailed map of the palm’s lines, ridges, and veins that serves as a person’s biometric identifier.

When an employee first enrolls, their palm print is captured and converted into a digital template. That template is then stored in a database and associated with that employee’s credentials. Each subsequent time the employee scans their palm, the scanner matches their print to their template, confirming their identity.

What does Amazon do with the data?

Amazon claims palm data stays on the user’s premises and is not shared with third parties without consent. The company says it offers enterprises the option to manage their biometric data using Amazon Web Services or their own servers.

Palm scanning around the world

The US isn’t the only place where palm scanning is catching on. China’s Tencent has been piloting palm-based payments linked to its WeChat app. In Europe, major banks are exploring palm scanning for ATM access. And Japanese tech firm Fujitsu offers vein authentication for facilities access, finance, healthcare, and more.

Amazon argues palm scanning is more private than some biometrics like facial recognition since the images themselves don’t reveal a person’s identity. Additionally, unlike fingerprints, palm prints are harder for bad actors to lift and replicate. Still, any centralised database of physical identifiers makes privacy advocates nervous, especially one operated by Amazon.

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Is palm scanning the biometric future?

For better or worse, biometric authentication seems poised to expand rapidly in the years ahead. Whether it’s palm scanning, iris scanning, voice recognition, or something new entirely, expect to encounter it more both at work and in daily life.

Proponents argue these technologies enhance both security and convenience by tying access directly to a person’s physical being. Of course, that also raises thorny issues around consent, data usage, and personal freedom that society has yet to fully address.

Zohaib is a tech enthusiast and a journalist who covers the latest trends and innovations at The Indian Express's Tech Desk. A graduate in Computer Applications, he firmly believes that technology exists to serve us and not the other way around. He is fascinated by artificial intelligence and all kinds of gizmos, and enjoys writing about how they impact our lives and society. After a day's work, he winds down by putting on the latest sci-fi flick. • Experience: 3 years • Education: Bachelor in Computer Applications • Previous experience: Android Police, Gizmochina • Social: Instagram, Twitter, LinkedIn ... Read More

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  • Amazon cybersecurity
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