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Journalism of Courage
T-Mobile is the first US telecom carrier to be rolling out an update for the Galaxy Note 7 that bricks the phone by shutting down the battery, and thus stopping it from charging at all. Earlier this month, Samsung had announced it will be disabling all Note 7 devices in the US market – forcing the remaining users to stop using the phones. Galaxy Note 7 smartphones were recalled by Samsung (eventually production was also ended) over safety concerns following a series of explosions and fires with these phones.
T-Mobile is pushing out update number N930TUVU2APL2 for Galaxy Note 7 devices. The changelog of the update will bring an on-screen notification about the recall of the device, along with the actions to take. The update is dated December 27.
Galaxy Note 7 was launched in August this year, and received a lot of praise by the tech industry before reports of the phone catching fire and exploding in some cases started surfacing. After initially denying the reports as one-offs, Samsung started recalling the devices. The company then hastily claimed the root of the problem were batteries made by Samsung’s in-house battery making division. The company then reintroduced the phone with batteries from a new supplier, but had to face a second recall after the new phones also caught fire.
Read: Samsung retrieves 90 per cent of Galaxy Note 7 in South Korea
Following the second recall, Samsung eventually cancelled its Note 7 phone. The company is facing close to $5 billion loss thanks to this issue, and a massive crisis for its reputation. Samsung is yet to announce the real reason behind the failure of the devices.
