High percentage of non-Galaxy users switching to Galaxy Fold: Samsung executive at Unpacked
Samsung says more non-Galaxy users are switching to its foldables than ever before, as it launches the Galaxy Z Fold 7 with a slimmer design, AI features, and a push to stay ahead of Apple and Chinese competitors.
Pictured here is the Galaxy Z Flip 7 lineup in multiple colors, targeting style-conscious users with a more compact foldable design and expanded external display functionality. (Image: Anuj Bhatia/The Indian Express)
More non-Galaxy users are switching to the Galaxy Z Fold than ever before, a sign that demand for such devices is increasing, and that differentiating through hardware has become the company’s hallmark in the high-end smartphone market.
“I would say the conversion rate from non-Galaxy users to the Galaxy Fold is much higher, especially among those who want to experience the new form factor. Yes, there is also a share of existing Galaxy users switching over to the Galaxy Fold, including some Galaxy Ultra users,” Dr Won-Joon Choi, President and COO, Mobile eXperience Business and Head of the R&D Office, Samsung Electronics, told indianexpress.com in New York.
Samsung introduced a new set of foldable phones Wednesday, seeking to counter folding devices from Chinese smartphone players and the upcoming iPhone lineup from Apple. The South Korean company highlighted the slim profile and AI features as key strengths of its newly launched, ultra-high-end Galaxy Z Fold 7.
The Galaxy Z Fold 7 features a slimmer profile, improved AI tools, and a lighter build. It is a part of Samsung’s push to dominate the ultra-premium foldable segment. (Image: Anuj Bhatia/The Indian Express)
Samsung said the Galaxy Z Fold 7 measures 8.9mm when folded and 4.2mm when open. The device weighs 215 grams, making it one of the lightest foldable smartphones on the market. The previous version weighed 239 grams.
The South Korean tech giant has been heavily promoting these features as competition in the foldables market intensifies, especially from Chinese brands, even as foldable devices still represent a small share of the overall smartphone market.
“Samsung has been able to establish that foldables are a unique, revenue-driving and brand-enhancing segment within its portfolio. In 2024, flip and fold devices make up 3.5% of its global shipments but account for over 10% of the value of its shipments. This has been key in helping it differentiate itself while targeting ultra-high-end consumers,” said Runar Bjorhovde, Senior Analyst at market research agency Canalys.
The thinness of a foldable phone has become an important unique selling point (USP), appealing to smartphone users who want the large screen size the device offers without the extra weight.
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According to Canalys, 17.2 million foldable smartphones were sold worldwide in 2024, with almost half of them sold in China. Huawei was the foldable market leader in China, selling close to 4.2 million flip and fold devices in 2024. However, brands like Honor, Oppo, Vivo, and Xiaomi are providing strong competition to Samsung in the foldable space. Internationally, Honor remains Samsung’s biggest competitor in the foldable device market.
Samsung was the global market leader with a 45 per cent market share in 2024, while other players held a combined share of 55 per cent, according to Canalys.
Dr Won-Joon Choi, President and COO, Mobile eXperience Business and Head of the R&D Office, Samsung Electronics, at the unpacked event. (Image: Anuj Bhatia/The Indian Express)
For Samsung, however, there is increased competition from both Chinese smartphone players and Apple in its key markets. Foldable phones give Samsung an edge over Apple, which doesn’t offer a foldable but is expected to launch one on the market sometime next year.
Canalys’s Bjorhovde believes that the entry of Apple benefits the entire foldable smartphone category, helping other vendors eventually reduce the manufacturing cost of foldables and increase market options.
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The average selling price (ASP) of a bar phone sold in 2024 was $435 (including Apple), while flip phones averaged $968 and foldables reached $1,693, according to Canalys. Price remains the biggest hurdle to the wider adoption of foldables. Bjorhovde noted that while the high-end segment might be sizable, it shrinks significantly when Apple is excluded, putting pressure on Samsung to grow its share in the premium segment.
While the Galaxy Z Fold 7 comes in at a premium $2,000, Samsung is also launching the $1,099 Galaxy Z Flip 7 and the $899 Galaxy Z Flip 7 FE, aiming to appeal to more budget-conscious users. Both the Galaxy Z Flip 7 and the Flip 7 FE fold down into a square shape and now feature an external display that covers the majority of one side, making them more functional when closed.
Anuj Bhatia is a seasoned personal technology writer at indianexpress.com with a career spanning over a decade. Active in the domain since 2011, he has established himself as a distinct voice in tech journalism, specializing in long-form narratives that bridge the gap between complex innovation and consumer lifestyle.
Experience & Career: Anuj has been a key contributor to The Indian Express since late 2016. Prior to his current tenure, he served as a Senior Tech Writer at My Mobile magazine and held a role as a reviewer and tech writer at Gizbot. His professional trajectory reflects a rigorous commitment to technology reporting, backed by a postgraduate degree from Banaras Hindu University.
Expertise & Focus Areas: Anuj’s reporting covers the spectrum of personal technology, characterized by a unique blend of modern analysis and historical context. His key focus areas include:
Core Technology: Comprehensive coverage of smartphones, personal computers, apps, and lifestyle tech.
Deep-Dive Narratives: Specializes in composing longer-form feature articles and explainers that explore the intersection of history, technology, and popular culture.
Global & Local Scope: Reports extensively on major international product launches from industry titans like Apple and Google, while simultaneously covering the ecosystem of indie and home-grown tech startups.
Niche Interests: A dedicated focus on vintage technology and retro gaming, offering readers a nostalgic yet analytical perspective on the evolution of tech.
Authoritativeness & Trust
Anuj is a trusted voice in the industry, recognized for his ability to de-jargonize trending topics and provide context to rapid technological advancements. His authority is reinforced by his on-ground presence at major international tech conferences and his nuanced approach to product reviews. By balancing coverage of the world's most valuable tech brands with emerging startups, he offers a holistic and objective view of the global technology landscape.
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