
Three incidents have happened in the recent past involving cyberspace. An HSBC call centre employee in Bangalore had passed on banking details of some 20 UK based customers to accomplices who siphoned off almost Rs 2 crore. The employee had given false information and yet got employed in the BPO. The second incident was that of Ankit Shrivastava, an alleged hacker who exploited a loophole in the Airtel website and got the call details of key PMO officials and senior police officials. He thereafter demanded Rs 1 crore from Airtel for not divulging those call details. Airtel smartly lodged a police complaint. The third is the case of S.S. Paul, a system analyst of the National Security Council Secretariat who was passing on sensitive information to an American woman he had met in the course of an Indo-US cyber security meet last year.
Investigations are on in all three cases and more and more revelations are coming out. The initial arrests have been made. Some of the issues that haunt the Indian cyber march 8212; like security of BPOs, cyber extortion and confidentiality and security of data 8212; have been highlighted.
While these incidents have resulted in awareness and a few remedial steps, they are still seen mainly as questions of commerce and privacy. The fact that today terrorists and organised syndicates use cyberspace for communicating and even launching attacks is still not being taken seriously. The implications of such incidents from a national security point of view are yet to be investigated. The absence of the geographical barrier makes it possible for such crimes to have major impact on our security. One of the biggest usage of the internet by terrorists is for collecting funds. Therefore, banking operations have to be conducted amidst the highest order of security and confidentiality. Likewise, the call records of government functionaries must be protected from hackers.
Globally, the advanced nations have looked at all forms of cyber attacks under something known as the critical information infrastructure protection CIIP. This CIIP policy is a comprehensive one, where the critical information infrastructures are defined, and measures are taken to deal with all forms of cyber attacks. In India we are yet to have a CIIP policy although issues related to cyberspace are being dealt with more and more. While at the highest level we have the National Information Board NIB under the National Security Advisor to look at policy issues relating to cyberspace, there is almost no action from the NIB because it rarely meets. Most efforts are by the ministry of communications 038; IT through the offices of the Controller of Certifying Authorities CCA and the Computer Emergency Response Team CERT-IN. CERT-IN has so far been doing a good job by sending the right alerts but nowhere in the government set-up are such advisories understood in their full ramifications.
These three incidents should stir us to more action so that we are ready with a policy to handle them professionally.