Barclays Plc said on Monday it was the first British bank to agree terms with a trade union for moving jobs to low-cost countries such as India.
Britain’s third-biggest bank by assets agreed with finance trade union UNIFI to give workers at least three months’ notice of potential job losses as well as three months’ pay once they lose their job, Barclays said in a statement.
The bank also agreed to measures to help find staff other jobs within the company or to fund training for a job outside the bank. A number of banks are moving jobs to India, where they can employ educated, inexpensive workers to answer phones and enter data. Barclays said last week it had about 550 workers in India, up from about 150 at the end of June, and that it would probably hire more there. ‘‘A positive agreement such as the one we have entered into with Barclays is the only constructive way forward and will set a measure against which other companies looking to outsource from the finance sector will have to be tested,’’ UNIFI general secretary Ed Sweeney said. Barclays will have a company-wide voluntary redundancy register so that when jobs are being cut in one of its businesses, staff in other units can volunteer for redundancy, freeing jobs for which the axed workers can apply.