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A technical error in Indigo system has left passengers stranded at IGI airport. (Representational image)
Indigo flights and check-in systems have started operating normally again after a disruption of about 90 minutes which had left passengers stranded at airports, the airline told ANI. It also apologised for the inconvenience caused to its passengers.
We regret the inconvenience caused to our passengers this afternoon due to system being down across airports for around ninety minutes. Our flights and check-in systems are operating normally now: IndiGo pic.twitter.com/ydd8NLzXec
— ANI (@ANI) October 7, 2018
A technical snag hit IndiGo Airline system Sunday afternoon leaving its passengers stranded at Delhi’s Indira Gandhi (IGI) International Airport, reported ANI on Sunday.
IndiGo systems are down at Delhi’s IGI airport due to a technical error. Passengers of the airline are currently stranded at the Airport. More details awaited.
— ANI (@ANI) October 7, 2018
The airline had also issued an advisory on Twitter over its system failure at all airports. It had asked its passengers to contact the airline through Twitter, Facebook, its website or its contact number for any assistance. The airline had requested its passengers to bear with the situation as they expected the counters to be crowded than normal.
#6ETravelAdvisory: For assistance, contact us on Twitter/Facebook or chat with us at https://t.co/Mj1tYZIvoE. You may also call us at 01246173838. pic.twitter.com/30eW68kpTM
— IndiGo (@IndiGo6E) October 7, 2018
In the last few months, Indigo has grounded a number of aircraft due to engine issues. In September, five Indigo neo aircraft were grounded due to non-availability of spare engines to replace the defective ones.
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