People stand in front of a display board at the Kolkata airport as IndiGo passengers reel under massive flight cancellations. (Express photo by Partha Paul)IndiGo Flight News Cancellations Today Live Updates: IndiGo’s on-time performance at six major metro airports fell sharply to 8.5% Thursday, according to data released on the Civil Aviation Ministry’s website. Meanwhile, the airline announced that all its departing domestic flights from Delhi airport have been cancelled till midnight. More than 400 flights were cancelled, and a large number of flights were delayed at various airports.
IndiGo’s response: In a statement, IndiGo said its network had been “significantly disrupted” over the past two days and apologised to customers. The airline has informed the DGCA that it will cut flights from December 8 and expects stable operations to be fully restored only by February 10, 2026. The airline admitted that misjudgment and planning gaps in implementing the second phase of FDTL norms triggered the widespread disruptions.
Civil Aviation Minister pulls up IndiGo: Civil Aviation Minister K Rammohan Naidu reviewed IndiGo’s mass flight disruptions and directed the airline to urgently stabilise operations while keeping airfares in check. He expressed strong displeasure, saying the airline had ample time to prepare for the new FDTL norms but failed to ensure a smooth transition.
Indigo took to X late on Friday night to apologise to flyers. Read the note here
https://platform.twitter.com/widgets.jsWe are sorry 🙏 pic.twitter.com/8DmY2rJrjR
— IndiGo (@IndiGo6E) December 5, 2025
Indian Railways, in view of the surge in passenger demand following widespread flight cancellations, has taken extensive measures to ensure smooth travel and adequate availability of accommodation across the network. A total of 37 trains have been augmented with 116 additional coaches, operating over 114 augmented trips across the country.
The IndiGo crisis deepened Friday as multiple airports in the country, including Delhi, Chennai, Bengaluru, Jammu and Kashmir, among others, witnessed the cancellation of more than 1,000 flights. Chaotic scenes erupted at airports as passengers were left stranded for long hours, and a few resorted to protest. Following the massive disruption, IndiGo CEO Pieter Elbers issued a statement apologising for the inconvenience caused to the passengers and added that more than 1,000 flights have been cancelled in a single.
Here are 8 points you need to know about the crisis
IndiGo Friday warned that the day would see the highest number of cancellations yet, as the airline undertakes an emergency “system reboot” to stabilise operations after four days of disruptions. IndiGo CEO Peter Elbers informed that the airline cancelled more than 1000 flights on December 5.
For a city-wise impact, read this report
Dr Debashish Patnaik, a laparoscopic surgeon from Rourkela, had travelled to Jhansi to attend a friend’s daughter’s wedding. His IndiGo return flight was scheduled from Delhi. As he made his way to the Delhi Airport on Friday morning, a message turned his plans upside down.
Read full report here
Mumbai Congress president and Lok Sabha MP Varsha Gaikwad on Friday sought a high-level probe into the large-scale disruption of IndiGo flight operations across the country over the last three days.
Thousands of passengers are stranded without basic facilities due to this, she said during her visit to Mumbai airport, where she interacted with affected passengers. — PTI
As IndiGo’s operations at Mumbai airport entered the third day of disruptions on Friday, with 104 flights cancelled, passengers have also been stuck because checked-in luggage for cancelled flights remains unreturned – in some cases for more than 24 hours – with little clarity from airline staff on a timeline for the same.
Read full report here
IndiGo CEO Pieter Elbers on Friday said, "Regrettably, earlier measures of the last few days have proven not to be enough. So we decided today for a reboot of all our systems and schedules, resulting in the highest number of cancellations so far, but imperative for progressive improvements starting tomorrow onwards.
"With these actions, we expect tomorrow to have cancellations below 1,000. The support of DGCA, in providing specific FDTL implementation relief, is of great help," Elbers said.
IndiGo CEO Pieter Elbers on Friday said the airline expects to have less than 1,000 flight cancellations on Saturday and that the situation is anticipated to normalise between December 10-15.
On a day when the airline cancelled more than 1,000 flights, or over half of its daily number of services, Elbers, in a video message, apologised for the major inconvenience caused to the passengers due to the disruptions. — PTI
Aviation watchdog DGCA has set up a four-member committee to carry out a comprehensive review and assessment of the circumstances that led to the massive flight disruptions.
The panel members are Joint Director General Sanjay K Bramhane, Deputy Director General Amit Gupta, Senior Flight Operations Inspector Captain Kapil Manglik and Flight Operations Inspector Captain Rampal, as per an order on Friday. — PTI
Aviation watchdog DGCA on Friday eased the flight duty norms by allowing substitution of leaves with a weekly rest period amid massive operational disruptions at IndiGo, according to sources.
As per the revised Flight Duty Time Limitations (FDTL) norms, "no leave shall be substituted for weekly rest", which means that weekly rest period and leaves are to be treated separately. The clause was part of efforts to address fatigue issues among the pilots. — PTI
The situation at Pune Airport worsened on Friday as at least 46 IndiGo flights (23 arrivals and 23 departures) were cancelled, leaving hundreds of passengers stranded. Long queues, missing baggage, repeated rescheduling, and confusion at airline counters pushed flyers to a breaking point.
Read Full Report Here
Amid a huge number of flight cancellations by Indigo, Ministry of Civil Aviation on Friday said it has taken urgent and proactive measures to address the ongoing disruption in flight schedules.
Read the full statement issued by the ministry below:
Ministry of Civil Aviation has taken urgent and proactive measures to address the ongoing disruption in flight schedules, particularly those of Indigo Airlines. The Flight Duty Time Limitations (FDTL) orders of the DGCA have been placed in abeyance with immediate effect. Without compromising on air safety, this decision has been taken solely in the interest of passengers, especially senior citizens, students, patients, and others who rely on timely air travel for essential needs.
In addition to this, several operational measures have been directed to ensure that normal airline services are restored at the earliest and that the inconvenience caused to travellers is significantly reduced. Based on the immediate implementation of these directives, we expect that flight schedules will begin to stabilise and return to normal by tomorrow. We anticipate that complete restoration of services will be achieved within the next three days.
To support passengers during this period, airlines have been instructed to provide regular and accurate updates through enhanced online information systems, enabling passengers to monitor real-time flight status from their homes. In case of any flight cancellations, the airlines will issue full refunds automatically, without the need for passengers to make any requests. Passengers who are stranded due to prolonged delays will be provided hotel accommodation arranged directly by the airlines.
Special priority is being accorded to senior citizens and differently abled. They will be provided lounge access and every possible assistance to ensure that their travel experience remains comfortable. Furthermore, refreshments and essential services will be provided to all passengers affected by delayed flights.
The Ministry of Civil Aviation has established a 24×7 Control Room (011-24610843, 011-24693963, 096503-91859) that is monitoring the situation on a real-time basis to ensure swift corrective action, effective coordination, and immediate resolution of issues as they arise.
High-Level Inquiry Ordered
The Government of India has decided to institute a high-level inquiry into this disruption. The inquiry will examine what went wrong at Indigo, determine accountability wherever required for appropriate actions, and recommend measures to prevent similar disruptions in the future, ensuring that passengers do not face such hardships again.
Our Assurance to the Nation
The Central Government is fully alert to the difficulties being faced by air passengers and remains in continuous consultation with airlines and all relevant stakeholders. Every necessary measure, including regulatory relaxations as permitted by DGCA, is being taken to stabilise airline operations and alleviate public inconvenience at the earliest possible time.
Passenger care, safety, and convenience continue to remain the highest priority of the Government of India.
The Northern Railway on Friday announces a slew of measures amid massive cancellations by Indigo. In a statement it said, "In view of the disruption of flight services of Indigo following measures taken by NR for passenger convenience-
1. Augmentation of one 3A coach in 12425/26 Jat Raj.
2. Augmentation of one 3A coach in 12424/23 DBRT Raj.(Link rake of JAT Raj)
3. Augmentation of one CC coach in CDG shatabdi 12045/46 .
4. Augmentation of one CC coach in ASR shatabdi 12030/29.
5. Further arrangements are under planning."
Congress leader Rahul Gandhi alleged on Friday that the IndiGo "fiasco" is the cost of the BJP-led Centre's "monopoly model" and asserted that India deserves fair competition in every sector, not "match-fixing monopolies".
In the wake of IndiGo cancelling more than 550 flights on Thursday and 400 on Friday, disrupting the travel plans of hundreds of passengers, Gandhi said ordinary Indians are paying the price in delays, cancellations and helplessness.— PTI
Pune Airport on Friday said it has deployed additional manpower and strengthened coordination across all departments to manage passenger movement amid ongoing airline operational disruptions that have led to large-scale cancellations.
Airport officials said between midnight and 8 am on Friday, a total of 16 IndiGo arrival flights and 16 IndiGo departure flights were cancelled, while one Nagpur-Pune flight was diverted to Hyderabad due to Flight Duty Time Limitations (FDTL). — PTI
In view of the ongoing IndiGo flight disruptions, Northern Railways on Friday announced the augmentation of an additional coach in the Jammu-New Delhi Rajdhani Express for the next seven days, beginning tonight, officials said.
Senior Divisional Commercial Manager Uchit Singhal said the decision comes to facilitate stranded passengers and provide them comfort.
"In the wake of ongoing flight disruptions, Indian Railways has taken an important decision to augment one 3rd AC coach of 72 seats in the Jammu-New Delhi Rajdhani for the next seven days beginning tonight (December 5)," he said. — PTI
"We will ensure that all refunds for cancelled flights are processed automatically to the original mode of payment. We are also offering a full waiver on all cancellation and rescheduling requests for bookings scheduled between December 5 and December 15, 2025.Thousands of hotel rooms across cities, along with surface transport, have been arranged for customer convenience. We are also working to ensure that food and snacks are provided to passengers waiting at airports," IndiGo said in a statement.
— IndiGo (@IndiGo6E) December 5, 2025
viation regulator DGCA's chief Faiz Ahmed Kidwai on Friday requested the cooperation of all pilots to ensure smooth flight operations amid massive IndiGo flight disruptions.
In an appeal, the Director General said that in light of the current IndiGo flight disruptions due to operational constraints, unpredictable weather patterns and rising seasonal demand, the aviation sector is experiencing significant strain.
He noted that these disruptions have led to delays, passenger inconvenience, and increased pressure on airline operations.
"As we now approach the fog season, the peak holiday period, and the marriage travel season, it is crucial that the industry prepares for even greater operational challenges.
"Passenger volumes are expected to rise sharply, and weather-related impacts may further complicate scheduling and flight safety," Kidwai said.
The DGCA has withdrawn its instructions to all operators regarding the weekly rest for crew members. The fresh notification comes amid the pilot and crew crunch that has left thousands of IndiGo passengers stranded. The DGCA notification reads: “In view of the ongoing operational disruptions and representations received from various airlines regarding the need to ensure continuity and stability of operations…the instruction contained in the referenced paragraph that no leave shall be substituted for weekly rest is hereby withdrawn with immediate effect.”
IndiGo's on-time performance plummeted to 8.5 per cent on Thursday, with worsening operational disruptions impacting flight schedules.
The country's largest airline, which generally operates around 2,300 domestic and international flights daily, is now cancelling flights as part of efforts to tackle disruptions, primarily triggered by crew woes.
The On-Time Performance (OTP), an indicator of an airline's punctuality, plunged to 8.5 per cent on Thursday, as per the latest data from the civil aviation ministry.
On Thursday, the OTP of Air India and Air India Express were at 61 per cent and 58.6 per cent, respectively, while that of Akasa Air stood at 63 per cent.
The operations of IndiGo, India's largest airline, continued to be plagued by disruptions on Friday, as it cancelled 30 domestic flights from Goa airport in the morning.
Amid a slew of cancellations, the Airport Authority of India (AAI) has advised passengers to check their latest flight status before heading to the airport.
The Dabolim airport, managed by the AAI, in a post on X, said that 30 IndiGo flights to cities, including Bengaluru, Surat, Chennai, Hyderabad, Ahmedabad, Jaipur, Delhi, Indore, Mumbai and Bhopal, have been cancelled since Friday morning.
"IndiGo has reported significant disruptions across its network over the past two days, leading to delays and inconvenience for passengers," the statement reads.
The cancellation of approximately 500 flights by IndiGo over the last two days came up for discussion in the Rajya Sabha on Friday, with Congress member Pramod Tiwari expressing concern over the airline's monopoly and its impact on parliamentarians and common citizens.
Raising the matter during Zero Hour, Tiwari said the flight cancellations had affected several MPs who had made travel plans for the weekend.
"On one issue, many are concerned, and you will also agree with me. One airline, IndiGo, has cancelled 500 flights yesterday (Thursday) and the day before yesterday (Wednesday). I am raising the current issue (which concerns all)," Tiwari said.
IndiGo’s operations at Mumbai airport remained severely affected on Friday, with 104 flights cancelled, airport sources told The Indian Express. This includes 53 departures and 51 arrivals, marking the third straight day of large-scale disruptions for the airline.
The cancellations have risen sharply compared to earlier in the week. On Wednesday, IndiGo cancelled 55 flights in total, 29 arrivals and 26 departures due to mounting crew shortages and network-wide schedule strain. The situation worsened on Thursday, with airport officials estimating 100 to 118 cancellations through the day as the airline struggled to stabilise rotations under the revised Flight Duty Time Limitation (FDTL) norms.
On Friday, passengers at Terminal 1 reported repeated last-minute cancellations, long queues at check-in and customer service counters, and limited options for same-day rebooking. Several travellers said their flights were withdrawn just hours before departure, leaving them with no clarity on onward journeys.
Naresh S reports
IndiGo’s on-time performance at six major metro airports fell sharply to 8.5% on Thursday, according to data released on the Civil Aviation Ministry’s website.
On IndiGo facing nationwide flight delays and cancellations, Shiv Sena (UBT) MP Priyanka Chaturvedi said, "I have submitted a calling attention. I was hoping that the civil aviation minister would give information in the Parliament yesterday itself, but unfortunately, that did not happen yesterday. He held a meeting late in the night and issued some directives, but what is the point of directives if so many flights are still being cancelled? I have just learned that IndiGo has cancelled all its departures from the Delhi Airport till 3 pm... DGCA has put aside the passengers and is catering to the airline instead of regulating it... If you are not responsible for rising airfares and passenger grievances then shut down the Civil Aviation Ministry."
#watch | Delhi | On IndiGo facing nationwide flight delays and cancellations, Shiv Sena (UBT) MP Priyanka Chaturvedi says, "I have submitted a calling attention. I was hoping that the civil aviation minister would give information in the Parliament yesterday itself, but… pic.twitter.com/UkLx3U3Jef
— ANI (@ANI) December 5, 2025
IndiGo has seen scores of flight cancellations and delays over the past few days, affecting thousands of fliers. The primary reason for this disruption with the airline — India’s largest, accounting for over 60 per cent of domestic passenger traffic —are crew shortages in the wake of the new Flight Duty Time Limitation (FDTL) norms
The second and final phase of the new crew rest and duty rules was implemented last month, and IndiGo has been caught ill-prepared.
Only 19.7 per cent of its flights operated on time on Wednesday (December 3), down from 35 per cent on Tuesday and around 50 per cent on Monday.
The disruption has led to chaos at various Indian airports. Social media was replete with IndiGo passengers expressing their frustration at long delays and cancellations. Many also complained that they had to take expensive flights with other carriers due to the disruption.
High Commissioner Simon Wong said he was among the “tens of thousands of passengers stranded by IndiGo” after his flight to Deoghar was cancelled. “My sincere apologies to my young staff waiting for me to attend his shaadi. Lost for words,” he wrote.
I joined the tens of thousands of passengers stranded by #indigo. My flight to #deoghar has been cancelled. My sincere apologies to my young staff waiting for me to attend his #shaadi. Lost for words.🤦♂️ HC Wong. pic.twitter.com/c9rqATdOdQ
— Singapore in India (@SGinIndia) December 5, 2025
Stranded passengers were seen searching for their luggage near a counter at Kempegowda International Airport in Bengaluru after IndiGo cancelled more than 400 flights across multiple airports on Friday, triggering chaos and long waits.
PTI PHOTO | Stranded passengers search for their luggage near a counter at the Kempegowda International Airport in Bengaluru after IndiGo cancelled more than 400 flights at various airports on Friday. pic.twitter.com/nCHfJS16lI
— Press Trust of India (@PTI_News) December 5, 2025
IndiGo on Friday cancelled all its departing domestic flights from the Delhi airport till midnight as the airline continues to grapple with significant operational disruptions.
Delhi airport operator DIAL said operations of all other carriers remain as scheduled.
"IndiGo domestic flights departing from Delhi Airport on 5th December 2025 are cancelled till midnight today (till 23:59 hours)," Delhi International Airport Ltd (DIAL) said in a post on X.
“We’ve been awake since 5 am and waiting here for two hours with no information. We’ve been in queues for hours, and now they’re saying they won’t even provide accommodation,” the flyer said, adding that the airline had shifted their journey to the next day. “We have a wedding to attend… it’s a total mess. We’re really disappointed with IndiGo, " says a passenger stranded at the airport.
#watch | A passenger says, "We were not informed that they are cancelling the flight...We have been awake since 5 am, and we have been waiting here for 2 hours. There is no information and we are standing in the queue for hours and now they are saying that they will not even… https://t.co/SlZgHzGcdB pic.twitter.com/8WNU4McLEh
— ANI (@ANI) December 5, 2025
Congress leader Rahul Gandhi on Friday alleged that the IndiGo "fiasco" is the cost of this government's "monopoly model" and asserted that India deserves fair competition in every sector, not match-fixing monopolies.
In the wake of IndiGo cancelling over 550 flights on Thursday alone and 400 flights on Friday, disrupting the travel plans of hundreds of passengers, Gandhi said it is ordinary Indians who pay the price in delays, cancellations and helplessness.
"IndiGo fiasco is the cost of this Govt's monopoly model. Once again, it's ordinary Indians who pay the price - in delays, cancellations and helplessness," the Leader of Opposition said in a post on X.
"India deserves fair competition in every sector, not match-fixing monopolies," Gandhi asserted.
The carrier, which is India’s largest and commands a domestic market share of over 60 per cent, also requested the DGCA for exemptions from some night operations-related changes in the new Flight Duty Time Limitation (FDTL) norms for pilots till February 10. The regulator has so far not agreed to it and has asked the airline to submit for review the specific relaxations being sought, but sources indicated that some relief may be on the cards for the airline given the scale of the disruption. IndiGo accepted that it had misjudged its flight crew requirement under the new FDTL rules, which became the primary cause of the disruption.
Under the new FDTL rules, weekly rest period for pilots has been increased to 48 hours from 36, and night landings have been limited to two from six earlier. The new norms have also extended the definition of night hours and capped consecutive night duties to just two days a week, which has also imposed additional constraints on IndiGo’s operations, as the airline operates a significant number of night-time flights. The new norms were implemented in two phases—from July 1 and November 1. Read Full Report
Air travel across India continues to face severe disruptions as widespread delays and cancellations at IndiGo, the country’s largest carrier, deepen the airline’s ongoing operational crisis. In Kolkata alone, at least 21 cancellations and 177 delays were recorded in the last 24 hours (from Wednesday midnight till Thursday evening 4pm), officials said. Dense fog, acute crew shortage and the rollout of stricter regulatory norms have compounded the crisis.
Flight operations at the Netaji Subhas Chandra Bose International (NSCBI) Airport were heavily affected, causing major disruption through the day. As IndiGo handles nearly 66 per cent of flight operations at the airport, the cascading impact was significant.
“The crisis is being driven by an acute crew shortage, worsened by the new, stricter Flight Duty Time Limitation (FDTL) norms mandating longer rest periods for pilots. Combined with adverse weather, this has thrown IndiGo’s network into disarray,” said an airport official.
An internal operational report for Kolkata showed 24 IndiGo flights were hit between 12 noon and 8 am with four cancellations and 20 delays, mostly for “operational” reasons. Of the cancelled flights, two were arrivals from Bengaluru, while departures to Mumbai and Delhi were also scrapped. Ten incoming flights were delayed, including those from Delhi, Singapore and Bangkok. Fourteen departures were delayed, with flights to Guwahati, Haldia, Bhubaneswar and Imphal among those affected.
The disruptions have left thousands of passengers stranded and triggered widespread frustration at airports across the country.
Passengers of cancelled flights search for their luggage at terminal 1 of IGI airport on Thursday night.
Grappling with widespread flight disruptions over the past few days, IndiGo on Thursday informed aviation regulator Directorate General of Civil Aviation (DGCA) that it will start reducing flight operations from Monday (December 8) to minimise the disruption, and expects normalised and stable operations to be fully restored by February 10, the regulator said. However, more cancellations could be seen over the next two-three days as part of IndiGo’s schedule stabilisation efforts.
Meanwhile, the Ministry of Civil Aviation (MoCA) also took serious note of IndiGo’s flight disruptions, with Civil Aviation Minister K Rammohan Naidu expressing “clear displeasure regarding the manner in which the situation has been handled by the airline” at a review meeting, the ministry said. Naidu stressed that ample preparatory time had been available to ensure a seamless transition to the new regulatory requirements. He also directed IndiGo to urgently normalise operations and to ensure that there is no increase in airfares due to the current situation.
Civil Aviation Minister K Rammohan Naidu on Thursday held a high-level meeting to review the situation of IndiGo flight disruptions and directed the airline to urgently normalise operations as well as ensure airfares do not rise due to the current issues.
During the meeting, IndiGo presented data on cancellations and attributed the disruption to challenges in crew planning and implementation of the revised Flight Duty Time Limitations (FDTL) norms, along with seasonal weather-related constraints.
Naidu expressed clear displeasure regarding the manner in which the situation has been handled by the airline, and stressed that ample preparatory time had been available to ensure a seamless transition to the new regulatory requirements, according to an official statement.
(PTI)
DGCA has deployed its regional offices for real-time inspections at major airports to assess IndiGo’s handling of widespread flight disruptions.
An inspection at Delhi T1 found the airline’s passenger-handling staff insufficient to manage severe crowding during delays and cancellations.
IndiGo has been directed to immediately boost manpower and strengthen passenger-support systems across impacted terminals.
(ANI)
IndiGo on Thursday informed aviation regulator DGCA that it will reduce flights from December 8 and stable flight operations will be fully restored by February 10, 2026.
Against the backdrop of significant IndiGo flight disruptions in the past few days, the civil aviation ministry and the Directorate General of Civil Aviation (DGCA) held a detailed review meeting with the airline officials.
Flight disruptions due to misjudgment, planning gaps in implementing the second phase of the Flight Duty Time Limitations (FDTL) norms as the crew requirements exceeded their anticipation, according to a statement issued by DGCA on a day when more than 500 flights were cancelled at various airports.
(PTI)
IndiGo has informed the DGCA that additional cancellations will continue for the next two to three days as it works to stabilise its network.
The airline said it will scale down operations starting December 8 to minimise passenger inconvenience.
These measures come as IndiGo struggles with disruptions triggered by crew shortages and duty-time rule changes.
(PTI)
IndiGo has told the DGCA that widespread disruptions stemmed from “misjudgment and planning gaps” while implementing the latest pilot duty norms.
The airline is currently cancelling around 170–200 flights a day due to an acute pilot shortage.
It has sought regulatory relief and assured the DGCA that operations will be fully restored by February 10.
(Reuters)
The Civil Aviation Minister reviewed IndiGo’s widespread operational disruptions with senior MoCA officials and the airline’s leadership.
AAI has been directed to ensure all airports support stranded passengers and closely track the evolving situation.
DGCA, citing IndiGo’s unusually high 170–200 daily cancellations, has launched a detailed review with the airline’s top management.
(PTI)
As many as 11 IndiGo flights operating from the Goa International Airport at Dabolim were cancelled on Thursday while 25 flights of the airline were delayed.
IndiGo, the country's largest airline, is grappling with significant operational disruptions in the past few days and more than 300 flights were cancelled on Thursday across the country.
A senior official of the Airport Authority of India-operated Dabolim airport told PTI that the passengers were informed about the cancellations in advance.
A passenger shared a video on X showing the menace at the Goa International Airport due to operational delays.
https://platform.twitter.com/widgets.jsTerrible experience in Goa airport with no accountability lying with @IndiGo6E . No support to the passengers & no food after almost 13 hours of this drama since most people reached GAU airport at 9 yesterday night. @DGCAIndia pic.twitter.com/5S1csPwOPP
— Naveen (@navzak) December 4, 2025
(PTI)
A chaotic situation prevailed at the Rajiv Gandhi International Airport here for the second consecutive day on Thursday as IndiGo cancelled 37 outbound flights, leaving aggrieved flyers stranded without alternative arrangements or clear communication, sources said.
A similar number of incoming flights were also cancelled by the carrier during the day, they said.
Several videos circulating on social media showed frustrated passengers arguing with the airline's staff over the cancellations and taking out protest marches inside the airport. The airline cancelled 19 flights from Hyderabad on Wednesday.
Shabd Mishra Director, Renaissance eServices Ltd said in post on X along with a video purportedly showing a group of passengers chanting slogans against the airline.
https://platform.twitter.com/widgets.jsWitnessing a sham service by @IndiGo6E. No officials, help desk or information available. It’s chaos at @RGIAHyd, never imagined I would witness such scenes first hand after 25 years of being a frequent flyer. 😃#indigo #hyderabad #airport #travel #chaos pic.twitter.com/AyhabXml8n
— Shabd Mishra (@Shabd) December 4, 2025
(PTI)
IndiGo has been hit by widespread delays and cancellations due to acute crew shortages triggered by the newly implemented Flight Duty Time Limitation (FDTL) norms.
The airline, which carries over 60% of India’s domestic passengers, has struggled to realign schedules under the stricter rest and duty requirements.
With Phase 2 of the FDTL rules kicking in last month, disruptions intensified this week, leading to hours-long delays and scores of cancelled flights. Read more
The Rajiv Gandhi International Airport here on Thursday received a bomb threat email concerning an inbound IndiGo flight from Sharjah, prompting authorities to activate standard safety protocols after the aircraft landed, sources said.
Flight 6E 1422 landed safely here at 3.15 PM, they said.
“On December 4, 2025, a Bomb threat email was received on Hyderabad airport customer support id at 2 PM for the Sharjah-Hyderabad flight 6E 1422. The Flight landed safely at Hyderabad at 3.15 PM. Standard safety protocols were initiated,” sources told PTI.
The standard safety protocols include isolation of the aircraft, screening of baggage and passengers, keeping fire engines ready and pressing sniffer dogs into service, among others.
(PTI)
Amid significant flight disruptions, IndiGo CEO Pieter Elbers on Thursday said the airline's immediate goal is to normalise operations and bring punctuality back on track "which is not an easy target".
In a message to the staff, he also admitted that the airline could not live up to the promise of providing good experience to customers.
IndiGo, the country's largest airline, is grappling with significant operational disruptions in the past few days and more than 300 flights were cancelled on Thursday while scores of flights were delayed.
(PTI)
An IndiGo airline flight from Madina in Saudi Arabia to Hyderabad was diverted to Ahmedabad on Thursday following a bomb threat, a police official said.
The flight landed safely at the Sardar Vallabhbhai Patel International Airport here around 12:30 pm, and all passengers and crew were deboarded to conduct a thorough search of the plane, said Deputy Commissioner of Police (Zone 4) Atul Bansal.
“When the flight was on its way to Hyderabad from Madinah, someone sent an email to IndiGo claiming that a bomb had been planted on the aircraft. Since Ahmedabad was the closest airport, the pilot decided to land here as a precautionary measure,” said Bansal.
(PTI)
IndiGo CEO Pieter Elbers told staff the airline’s top priority is to stabilise operations and restore punctuality.
He acknowledged that achieving normalcy “won’t be easy” given the scale of disruptions.
Elbers said IndiGo failed to deliver the experience customers expect, amid widespread delays and cancellations.
(PTI)
The country’s largest airline IndiGo has been hit with flight disruptions over the past few days due to a combination of factors—primarily crew shortage being faced by the carrier following the implementation of new crew rest and duty norms.
With the scale of disruption worsening on Tuesday and Wednesday with widespread delays and numerous cancellations across the IndiGo network, the airline has decided to initiate “calibrated adjustments” to its schedule.
Apart from crew shortages, some technology-related issues and congestion at airports has added to the cascading delays and flight cancellations, according to the airline.
Thousands of passengers were left stranded after 136 flights operated by IndiGo, the country’s largest airline, were cancelled at Kempegowda International Airport (KIA) in Bengaluru Wednesday and Thursday.
IndiGo has been hit by flight disruptions over the past few days due to various factors, including crew shortages following the implementation of new crew rest and duty norms, technology-related issues, and airport congestion.
According to the sources at KIA, 63 flights were cancelled Wednesday, and 41 arrival and 32 departure flights were cancelled Thursday morning. The situation was no different in other parts of the country as flights were also cancelled in metropolitan cities, including Delhi, Mumbai, Chennai, Kolkata, and Hyderabad.
https://platform.twitter.com/widgets.jsWatch - Horrible scenes today at Bengaluru airport as Indigo continues its cancellation of flights.
— Ramnath Jayaraman (@RamnathJayraman) December 4, 2025
pic.twitter.com/HmLa262Lm3
Airline Pilots' Association of India president Capt Sam Thomas alleged that ongoing flight disruptions are being “artificially created” by airlines.
He said the move is intended to pressure aviation regulator DGCA amid stricter duty-time norms.
Thomas added that pilots are being unfairly blamed while airlines evade accountability.
https://platform.twitter.com/widgets.jsVIDEO | Delhi: Airline Pilots' Association of India President Capt Sam Thomas says, "These flight disruptions are artificially created by airlines to put pressure on the DGCA..."#indigo #civilaviation #dgca
— Press Trust of India (@PTI_News) December 4, 2025
(Full video available on PTI Videos – https://t.co/n147TvrpG7) pic.twitter.com/JlAmWousH0
Air travel across India continues to face severe disruptions as widespread delays and cancellations at IndiGo, the country’s largest carrier, deepen the airline’s ongoing operational crisis.
In Kolkata alone, at least 19 cancellations and 154 delays were recorded in the last 24 hours, officials said. Dense fog, acute crew shortage and the rollout of stricter regulatory norms have compounded the crisis.
Flight operations at the Netaji Subhas Chandra Bose International (NSCBI) Airport were heavily affected, causing major disruption through the day. As IndiGo handles nearly 66 per cent of flight operations at the airport, the cascading impact was significant. (Read more)
The country's largest airline IndiGo on Thursday cancelled more than 300 domestic and international flights at Delhi, Mumbai, Bangalore, and other airports, as operational disruptions continued for the third day, impacting the travel plans of hundreds of passengers.
A significant number of IndiGo flights were also delayed at various airports, as crew woes and adjustments to schedules weighed on the operations of the airline, which is known for its punctuality.
A day after its On Time Performance (OTP) or punctuality plunged to 19.7 per cent, the airline continued to grapple with flight disruptions, and sources said over 300 flights have been cancelled till afternoon.
(PTI)
Thousands of passengers were left stranded across the country as IndiGo faced a nationwide disruption to its flight network over the past two days. The aviation watchdog DGCA said it is investigating the flight disruptions and has asked the airline to submit the reasons behind the current situation. In a statement, IndiGo said its operations had been “significantly disrupted” and issued an apology to customers for the inconvenience caused.
Thousands of passengers were left stranded across the country as IndiGo faced a nationwide disruption to its flight network over the past two days.
— The Indian Express (@IndianExpress) December 4, 2025
The aviation watchdog DGCA said it is investigating the flight disruptions and has asked the airline to submit the reasons behind… pic.twitter.com/iufDJ8o3cV
An international flight between Saudi Arabia and India landed in Ahmedabad on Thursday afternoon after a bomb scare.
IndiGo Airlines flight 6E 058, which took off from Prince Mohammad bin Abdulaziz International Airport in Madinah early this morning, was destined to fly directly to the Rajiv Gandhi International Airport in Hyderabad, Telangana.
The flight received a bomb threat mid-flight, and the pilots diverted the aircraft and landed at the Sardar Vallabhbhai Patel International Airport in Ahmedabad.
The flight landed around 12 pm in Ahmedabad, the passengers were deboarded and an intense security check of the aircraft is currently underway, said Zone 4 DCP Atul Bansal.
DCP Bansal further said, "IndiGo received a bomb threat in an email today following which the flight between Medinah and Hyderabad was diverted and landed at Ahmedabad International Airport at 12 pm. Security measures are currently underway."
Domestic carrier IndiGo has cancelled over 180 flights from three major airports on Thursday, as the Gurugram-based airline struggles to secure the required crew to operate its flights in the wake of new flight-duty and rest-period norms for pilots.
"IndiGo has cancelled over 180 flights on Thursday at three airports-Mumbai, Delhi and Bengaluru," a source told PTI.
While the number of cancellations at Mumbai airport stands at 86 (41 arrivals and 45 departures) for the day, at Bengaluru, 73 flights have been cancelled, including 41 arrivals, the source said. Besides, it had cancelled as many as 33 flights at Delhi Airport for Thursday, the source said, adding, "The number of cancellations is expected to be higher by the end of the day." (PTI)
Pilots' body Federation of Indian Pilots (FIP) has alleged that IndiGo, despite getting a two-year preparatory window before the full implementation of new flight duty and rest period norms for cockpit crew, "inexplicably" adopted a "hiring freeze." FIP said it has urged the safety regulator, DGCA, not to approve airlines' seasonal flight schedules unless they have adequate staff to operate their services "safely and reliably" under the New Flight Duty Time Limitations (FDTL) norms.
In a letter to the Directorate General of Civil Aviation (DGCA) late Wednesday, FIP urged the DGCA to consider re-evaluating and reallocating slots to other airlines, which have the capacity to operate them without disruption during the peak holiday and fog season if IndiGo continues to "fail in delivering on its commitments to passengers due to its own avoidable staffing shortages." On Wednesday (December 3), IndiGo cancelled over 150 flights and delayed hundreds by considerable time across various airports due to multiple reasons, including crew shortages resulting from the implementation of the new FDTL norms. (PTI)
A spokesperson for the airport in India's Bengaluru said on Thursday that 73 IndiGo flights had been cancelled on December 4.
At least 150 flights were cancelled and dozens of others delayed on Wednesday, airport sources said, leaving thousands of travellers stranded. (Reuters)
IndiGo cancelled 1,232 flights in November, with most disruptions stemming from crew duty-time limits and ATC or airspace constraints, the airline said in a statement. The on-time performance for the month fell to 67.7%, down from 84.1% in October, according to the Civil Aviation Ministry.
IndiGo provided the following summary of recent operational performance - A total of 1,232 flights were cancelled during the period. A large share of cancellations arose from crew / FDTL compliance and airport/airspace/ATC-related factors, many of which lie beyond the operator’s… pic.twitter.com/9v7pReqZAH
— ANI (@ANI) December 3, 2025
IndiGo reported flight delays and cancellations across the country on December 3, triggering long queues and confusion at airports. The flight information boards at Delhi’s Indira Gandhi International Airport showed several IndiGo flights cancelled on Friday as well.
VIDEO | IndiGo is facing nationwide flight delays and cancellations. Visuals from Delhi’s Indira Gandhi International Airport (IGI) show the flight-information display boards amid the disruptions.#delhiflights #indigo #igiairport
— Press Trust of India (@PTI_News) December 4, 2025
(Full video available on PTI Videos –… pic.twitter.com/V49Jb87SUh
IndiGo cancelled 10 flights to and fro Kolkata as the airline is grappled with significant operational disruptions mainly due to crew shortage and announced calibrated schedule adjustments.
A spokesperson of Airports Authority of India (AAI) said five flights including one each from Delhi and Nagpur to Kolkata were cancelled during the day as a result.
Departure of five other flights, including one Bound for Delhi, was similarly cancelled for the same reason of crew shortage and operational issues, the spokesperson said.
Arrival and departure of 85 flights were delayed for similar reasons, he said.
The 36 flights, having arrived at the airport on delay included those from Mumbai, Bengaluru, Delhi, Jaipur, Hyderabad, Ahmedabad, Patna and Goa,he said.
Among the 49 flights, which left the airport beyond schedule, the destinations were Delhi, Mumbai, Bengaluru, Gaya, Patna, Hyderabad, Jaipur, Nagpur, Ahmedabad among others.
Aviation watchdog DGCA has launched a probe into IndiGo's ongoing disruption after the airline cancelled over 100 flights and delayed many more on Wednesday. DGCA has summoned IndiGo to explain the reasons behind the situation and outline how it plans to bring cancellations and delays under control.
DGCA data shows IndiGo cancelled 1,232 flights in November, with 755 linked to crew shortages and new Flight Duty Time Limitation (FDTL) rules. Other cancellations were caused by airport and airspace restrictions, ATC failures, and various operational issues. The airline’s punctuality also dropped sharply to 67.7% in November from 84.1% in October.
While the regulator noted that several factors were outside IndiGo’s direct control, it has advised the carrier to improve crew planning, coordination with ATC and airports, and streamline turnaround and disruption-management processes. The revised FDTL norms, implemented in July and tightened further from November 1 by capping night landings have increased staffing needs and added to operational challenges. (PTI)
Passengers at Bengaluru’s Kempegowda International Airport faced major inconvenience on Wednesday as IndiGo cancelled over 42 flights, 22 arrivals and 20 departures citing technical glitches, adverse weather and updated crew-rostering rules.
With little clarity from the airline, stranded travellers crowded the terminal “like a railway platform”, according to the PTI reports.
Some Bengaluru-based passengers returned home after waiting six to seven hours, while others remained stuck at the airport. Travel agents said there were no proper food or water arrangements for affected flyers, and many clients were calling in distress. (PTI)
The new Flight Duty Time Limitation (FDTL) rules, introduced to better regulate pilot fatigue, have contributed to IndiGo’s recent operational challenges. Under these updated norms, pilots must now receive 48 hours of weekly rest, and the number of night landings permitted has been reduced from six to just two.
IndiGo cancelled over 70 flights, including from Bengaluru and Mumbai airports, on Wednesday.
The country’s largest airline, which is known for its budget model, blamed the cancellations on crew shortages, sources told news agency PTI.
The carrier struggled to get the crew for operating its flights and IndiGo acknowledged that there have been cancellations and delays.
Passengers in Pune have raised strong complaints against IndiGo after a wave of flight delays and abrupt cancellations across multiple routes, including Pune–Bhopal, Pune–Bengaluru, Pune–Kolkata and Nagpur–Pune.
Flyers took to X to report long waiting hours, confusing communication, lack of updates and no refreshments. Several users shared that delays stretched up to six–seven hours, with some missing international connections and others left stranded overnight.
IndiGo said its network had been “significantly disrupted” over the past two days and apologised to passengers for the inconvenience. The airline noted that, to stabilise operations, it has introduced calibrated schedule adjustments that will remain in place for the next 48 hours. These steps, it said, are aimed at normalising services and gradually restoring punctuality across its network. The carrier added that its teams are working round the clock to support affected customers.
IndiGo, India’s largest airline, faced widespread operational disruption for the second straight day due to which over 70 flights were cancelled and delayed across major airports, including Bengaluru, Mumbai and Hyderabad, on Wednesday. Passengers at these airports reported long queues and last-minute schedule changes as the airline struggled to line up sufficient crew.
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