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This is an archive article published on July 2, 2016

‘Overcharging’ for dengue test: Gurgaon health team raids Fortis Hospital lab

Gurgaon district health department had made it mandatory for private hospitals to charge not more than Rs 600 for dengue tests.

Fortis Hospitals, Fortis hospital gurgaon, Gurgaon district health authority, Fortis hospitals overcharging, dengue tests, India News Gurgaon, India – July 1: Health department raid on Fortis hospital, in Gurgaon, India, on Friday. (Express Photo/ Manoj Kumar)

District health authorities conducted a raid on the laboratory of Fortis Hospital in Gurgaon Thursday night after getting information that the hospital was overcharging patients for dengue tests.

“We received a tip-off that the hospital was charging more than Rs 600 for these tests, despite the ceiling for the test being set at that price. We conducted a raid on the hospital’s laboratory based on that information,” Dr Ramesh Dhankar, Chief Medical Officer, Gurgaon, said Friday. “We found that instead of the mandated Rs 600, the hospital was charging patients Rs 1,777 for these tests,” he added.

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Earlier this month, the Gurgaon district health department had made it mandatory for private hospitals to charge not more than Rs 600 for dengue tests, adding they could only conduct the NS1 rapid antigen test, which picks up infection at an earlier stage and is cheaper than the NS1 Elisa test.

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A spokesperson at Fortis Memorial Research Institute said the reason for overcharging was unawareness of the advisory mandating the use of only the rapid antigen test. “The rapid card test, an abbreviated test for dengue, was recently mandated by the government. This advisory was not updated with us. We ran the Elisa test, which is conclusive for dengue, accounting for the difference in the cost of the two. As this was on account of an information gap, we have offered an immediate refund. We would like to emphasise that our action to conduct the Elisa test was in the best interest of the patient,” the spokesperson added.

Dhankar, however, said action would be taken against the hospital since it was violating norms. “We will give them a notice and carry on investigations.”

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