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This is an archive article published on April 26, 2010

Raising the flying experience

Multi-lingual human interactive airport kiosks at BIAL soon.

Moveo Systems,a provider of next-generation human interaction solutions,today signed an agreement with Bengaluru International Airport Ltd (BIAL) to deploy a multi-lingual human interactive airport solution,arguably to be the first of its kind.

Moveo Systems,a Bangalore-based private firm,will set up easy-to-use interactive and intuitive touch panel kiosks at strategic locations across the airport that will enhance interaction levels with passengers,making travel for them more engaging and exciting,a release said.

Sankalp Saxena,Chairman and CEO,Moveo Systems,said: “The ability of this system to provide both English and Kannada interfaces is the first of its kind across airports in India. With this new technology we hope to add a new dimension to our passengers’ experience by increasing engagement and stimulation to their travel,” Marcel Hungerbuehler,CEO,BIAL.

The kiosk will be a one-point of contact,which will provide information regarding the airport services,the various food and retail options,airlines,immigration,customs protocol and travel guidelines.

Moreover,passengers will receive live news feeds,destination,weather and city guides at the kiosk. Flight alerts via SMSes will also be issued by it.

 

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