‘Smartphones aren’t going away…but the user experience will no longer revolve around a device’: Qualcomm exec
Smartphones will remain part of our lives, but AI and wearables will redefine how we interact with technology. Qualcomm sees a future where devices orbit around the user and not the other way around.
Alex Katouzian at the Snapdragon Summit in Maui, where Qualcomm outlined its vision for the AI-powered future. (Image: Anuj Bhatia/The Indian Express)
Alex Katouzian doesn’t believe smartphones will be replaced by smart glasses. The head of Qualcomm’s mobile, compute, and XR business believes smartphones will continue to have a place in consumers’ lives, though they may not remain as central to the ecosystem as they are today.
“Today, it’s a smartphone-centric world, meaning everything revolves around the smartphone, its OS, and the apps it runs. As AI transforms the user interface into something you can simply speak to, the user experience will revolve around the human and the assistant – not the device. Humans and their systems will be at the centre, and devices will revolve around that,” the Qualcomm veteran of 23 years told indianexpress.com in an interview at the Snapdragon Summit in Maui, Hawaii, explaining that the user interface may not remain as smartphone-heavy in the future.
Katouzian elaborated: “Every device will need the ability to carry your assistant wherever you go. So, if I have a wearable AI solution, it has to assist me on the wearable. If I have a higher-computing device, it has to assist me wherever I am. Once you think about it that way, the phone becomes just another device – it’s no longer the central one.”
Story continues below this ad
Meta’s Ray-Ban smart glasses, powered by Qualcomm’s Snapdragon AR1 chip, hint at a future where wearables play a central role in how we interact with AI. (Image: Anuj Bhatia/The Indian Express)
Industry insiders have long predicted that smartphones may not remain at the centre of the ecosystem in the future, but questions still linger about which device might replace them and how quickly. So far, there has been no clear answer, even Meta’s Ray-Ban smart glasses, perhaps the most popular on the market, still require pairing with a smartphone to function. They aren’t independent, and much of the processing happens on the phone.
“Smartphones are not going to go away, and some reliance on them is a must for the next few years. But if a smartphone transitions to another wearable with more computing power, or even to a puck you can carry with you, then you can start to see how that shift might happen. The wrist is a place where you can place a modem; the pocket is another,” Katouzian explained.
“So, you have connectivity back to the cloud, along with the ability to actually execute AI on the device. With enough memory and computing capability, you can offload tasks. For example, today, you have your phone in your pocket, you tell your glasses to record a video, and that video doesn’t go to the cloud- it goes to your phone. The phone then processes it for you. That’s exactly the experience you want, whether it’s handled by a phone or a puck. That’s the shift I think people should start to imagine,” he added.
Qualcomm, the world’s largest maker of smartphone chips, also designs processors for smart glasses. Its Snapdragon AR1 Gen 1 chip powers Meta’s new lineup of smart glasses, including the Ray-Ban Display, a $799 pair that enables features like reading messages, previewing photos, viewing live captions, and even attending a WhatsApp call. The high-tech glasses, which go on sale in the US on September 30, use an accompanying neural wristband to interact with the device.
Story continues below this ad
Meta CEO Mark Zuckerberg speaks about the evolving role of smart glasses. (Image: Anuj Bhatia/The Indian Express)
Katouzian sees a similar path for the Snapdragon AR1 chip as with the smartphone chip platform, meaning smart glasses will come in multiple variations and will likely be found in models from different brands. “From AR1, you can expect us to scale up and scale down, so we can offer different price ranges of glasses. For us, AR1 has been a great vehicle to ignite this market,” he said.
“The journey will be similar to how the smartphone evolved. But it’s different because you can think of it as wearable AI. You are wearing glasses, and who would have thought that AI could bring them to life and actually help you? And your phone becomes even better as a result. I think these types of innovations around multi-device ecosystems and the use of agentic AI and multi-modal AI to assist you are the way forward.”
Katouzian isn’t the only high-profle tech executive who thinks smartphones won’t be replaced by smart glasses anytime soon. Meta CEO Mark Zuckerberg said in a recent podcast that he didn’t think “people are getting rid of phones anytime soon.” “It’s not like we are going to throw away our phones, but I think what’s going to happen is that, slowly, we are just going to start doing more things with our glasses and leaving our phones in our pockets more,” Zuckerberg said.
Anuj Bhatia is a personal technology writer at indianexpress.com who has been covering smartphones, personal computers, gaming, apps, and lifestyle tech actively since 2011. He specialises in writing longer-form feature articles and explainers on trending tech topics. His unique interests encompass delving into vintage tech, retro gaming and composing in-depth narratives on the intersection of history, technology, and popular culture. He covers major international tech conferences and product launches from the world's biggest and most valuable tech brands including Apple, Google and others. At the same time, he also extensively covers indie, home-grown tech startups. Prior to joining The Indian Express in late 2016, he served as a senior tech writer at My Mobile magazine and previously held roles as a reviewer and tech writer at Gizbot. Anuj holds a postgraduate degree from Banaras Hindu University. You can find Anuj on Linkedin.
Email: anuj.bhatia@indianexpress.com ... Read More