NCW to summon call centre heads

Vyas said, ‘‘reports about the horrible working conditions at the call centres have always been a matter of concern,’’ but added that the murder had jolted the NCW into action. The NCW, she claimed, had already asked for a detailed report from the Karanataka government about the incident. The State Women’s Commission was also probing the case.

Vyas said besides poor working conditions at the call centres, the highly unsafe arrangement of the girls being dropped home at unearthly hours by hired vehicles was too big a problem to be ignored. The discussions, she said, would cover call centres all over the country with special focus on women employees.

Also, the proposed bill on regulating the working conditions of women— which is in the final stage of drafting—will be tabled in Parliament soon and is expected to streamline call centres’ functioning, Vyas said.