Premium
This is an archive article published on August 20, 1999

Frequently Asked Questions

Who can file a complaint?A consumer or any recognised consumer association, the State or the Central government.Who is a consumer?Any per...

google-preferred-btn
.

Who can file a complaint?
A consumer or any recognised consumer association, the State or the Central government.

Who is a consumer?
Any person who hires or avails of a medical service for a consideration which has been paid or partly paid and partly promised or under any system of deferred payment.There is no fee for filing a complaint.

How does one file a complaint?
A complaint is a written allegation that the consumer has suffered loss or damage as a result of deficiency of service. One can approach the the district forum if the value of services and compensation is less than Rs. one lakh, the State Commission if the compensation does not exceed Rs 20 lakhs and the National Commission if the value of goods or services exceeds Rs 20 lakhs.

What are the powers of the consumer redressal forums?

  • Summoning and enforcing attendance of any defendant or witness and examining them under oath.
  • Discovery and production of any document or material which can be produced as evidence.
  • Reception of evidence as affidavits.
  • Summoning of any expert evidence or testimony.
  • Requisitioning of the report of the concerned analysis or test from the appropriate laboratory or from any other relevant source.
  • Any other matter which may be prescribed.

    •  

    Latest Comment
    Post Comment
    Read Comments
    Advertisement
    Live Blog
    PHOTOS
    In pics: From concept supercars to electronic SUV's: Bharat Mobility Global Expo 2025 was all about innovation
    In Pics: From Concept Supercars to Electric SUVs – Innovation at Bharat Mobility Global Expo 2025
    Top Stories
    3 Kashmiris based in US, Germany booked in J&K, told to appear before Srinagar court
    3 Kashmiris based in US, Germany booked in J&K, told to appear before Srinagar court
    Pawar-Adani
    What Sharad Pawar, Adani bonhomie means for MVA and Mahayuti
    bollywood films 2025 report
    Bollywood 2025: Violent men, silent women, and sequels nobody asked for - a year-end report card
    Arshad Warsi
    Arshad Warsi's father lost his Mumbai properties, he grew up overnight after parents died at 16: 'I worked as a salesman'
    Former Russian banking tycoon Oleg Tinkov
    An Instagram post cost this Russian banking tycoon $9 billion and his citizenship
    IShowSpeed started his tour in Angola, competing with his fans in various activities
    IShowSpeed kicks off Africa tour, loses to Angolan fan in pull-ups: ‘he is fast, not strong’
    Abhinav Bindra Olympics
    Medals aren’t won by talent alone: Abhinav Bindra-led panel flags deep gaps in India's sports system, presents blueprint for Olympic future
    Arjun Erigaisi in action against Nodirbek Abdusattorov in the World Blitz Championship semi-finals on Tuesday. (PHOTO: Anna Shtourman/FIDE)
    World Blitz Championships: Arjun Erigaisi ends year with bittersweet bronze, Magnus Carlsen makes a comeback for ages to win title
    Leader of Opposition in the Lok Sabha Rahul Gandhi, right, with Congress MPs Sonia Gandhi, left, and Priyanka Gandhi Vadra. (PTI Photo)
    Congress decline is a story of centralisation, missed opportunities
    Bangladesh's former Prime Minister Khaleda Zia speaks at a press conference upon her return to Dhaka in 1996.
    Life and career of Khaleda Zia — from political novice to ‘uncompromising leader’
    Explore Bryan Johnson’s anti-aging “Super Veggie” meal (file)
    'Every calorie has had to fight for its life': Bryan Johnson shares his 'anti-ageing' lunch
    The following year, 2026, will have a lot of stargazing events lined up, from a supermoon to planet sightings. (Image: Unsplash)
    Mark your calendar: 13 spectacular moon events coming in 2026
    Advertisement
    Must Read
    Medals aren’t won by talent alone: Abhinav Bindra-led panel flags deep gaps in India's sports system, presents blueprint for Olympic future
    Abhinav Bindra Olympics
    World Blitz Championships: Arjun Erigaisi ends year with bittersweet bronze, Magnus Carlsen makes a comeback for ages to win title
    Arjun Erigaisi in action against Nodirbek Abdusattorov in the World Blitz Championship semi-finals on Tuesday. (PHOTO: Anna Shtourman/FIDE)
    IND vs SL 5th T20I: How captain Harmanpreet Kaur guided India to 5-0 series win over Sri Lanka
    Harmanpreet Kaur India vs Sri Lanka
    Mark your calendar: 13 spectacular moon events coming in 2026
    The following year, 2026, will have a lot of stargazing events lined up, from a supermoon to planet sightings. (Image: Unsplash)
    From party planning to midnight video calls and polls, WhatsApp powers New Year celebrations
    WhatsApp
    Why Meta acquired Manus and what it means for its personal superintelligence push
    Manus Meta acquisition
    'Every calorie has had to fight for its life': Bryan Johnson shares his 'anti-ageing' lunch
    Explore Bryan Johnson’s anti-aging “Super Veggie” meal (file)
    Advertisement
    Buzzing Now
    An Instagram post cost this Russian banking tycoon $9 billion and his citizenship
    Former Russian banking tycoon Oleg Tinkov
    IShowSpeed kicks off Africa tour, loses to Angolan fan in pull-ups: ‘he is fast, not strong’
    IShowSpeed started his tour in Angola, competing with his fans in various activities
    IIM alumnus earns over Rs 1 crore annually, still can’t afford home in Gurgaon; Redditor calls him ‘victim of FOMO'
    As the sole earner in a family of three, with no children or major financial liabilities, the techie earns around Rs 6 lakh a month
    'Grace is always a winner': Anand Mahindra hails Arjun Erigaisi after Magnus Carlsen slams table at World Blitz Chess Championship
    Magnus Carlsen slammed the table after losing to Arjun Erigaisi at the World Blitz Championship
    AI will kill remote jobs, end work-from-home, says Google DeepMind co-founder Shane Legg
    Google DeepMind co-founder says AI will end work-from-home
    Dec 30: Latest News
    Advertisement