25 per cent "surplus" staff in some banks

CHANDIGARH, Nov 25: Overstaffing amounts to almost 25 per cent surplus staff in certain banks, yet there is an increasing demand for more staff from various employee unions.

Expressing this while talking on "Human Resource Development in Public Banks" on the third day of Management Development and Special Training Programme for bank officers here, the general manager of Bank of Baroda, Dr.A.K. Khandelwal added that in the absence of any human resource policy, the banks are not in a position to make optimum use of human resources available to them.

Delving on organisational restructuring of the banking system, Dr.P. Banerjee from NISTADS said that the banking process will have to be reorganised to meet the changing commercial environment. and emerging business trends.

Pointing out that HRD is extremely important in a service industry, he added that banks would have to move over from the functional mode to become a strategic business unit, which can only be acheived when human resource functions are radicalised through business process restructuring.