The idea of regret has long fascinated humans, often invoked as a storytelling device in the form of “bucket lists” and final wishes, featuring as a research topic in psychology, and otherwise prominently occupying space in culture.
Regret could stem from something done in the past, or regretting that lack of action at an earlier point in life. But is one worse than the other?
This is the dilemma that humans face regularly, wondering whether their actions or inaction will result in pain in the future. While it seems quite obvious in retrospect that a job should have been pursued, or that one should not have said something at a gathering, that wisdom often comes only from experience.
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What is more complex is to have a rule of thumb on whether patience or action is better suited, and more so if the question is linked to organisations rather than individuals. Should the leaders of a country act more proactively in a crisis, or can rushed action end up causing more harm than good?
One idiom on the subject goes, “The cost of being wrong is less than the cost of doing nothing”, urging action over patience. What are the pros and cons of such an approach and what can be the counterpoint to it? We explain. Notably, quotes related to ethics and philosophy also form a part of the UPSC Civil Services Exam. This quote was featured in the 2024 Essay paper.
The cost of ‘doing nothing’
The argument that an action must be taken in a situation, even if it could be wrong, sees opportunities and time as of the essence as they are elements beyond human control. Inherently, there is a fear associated with not making efficient use of them.
There is also a general perception that values action or movement, and where inaction is seen as lazy or lacking in conviction. For instance, a 2021 experiment published in the Journal of Experimental Social Psychology found that “Across four experiments, participants not only evaluated actions more favorably than inactions… but also chose to engage in actions more than inactions…”
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The authors also noted “The Protestant social ethic that permeates Western cultures prescribes work and condemns laziness”. German sociologist Max Weber, in The Protestant Ethic and the Spirit of Capitalism, argued that values such as hard work are central to Protestantism, a branch of Christianity. A subset called Calvinism in particular linked concepts of virtue and salvation with hard work. Weber said this philosophy helped the rapid emergence of modern-day capitalism in Europe and the United States.
Incremental work and action can be beneficial for both individuals and organisations. There is certainly value in action over paralysis due to indecision, or fear of failure. Quick thinking has helped turn situations from battles to plane hijackings around as well. However, the concept has limited general application.
The cost of ‘being wrong’
The cost of being wrong, as the quote suggests, is not always less than the cost of doing nothing. Say a small-scale border incursion leads an impatient world leader to order military responses over diplomacy, which could be seen as slow-moving. If the other leader also believes in action over pursuing other alternatives, the resulting escalation and conflict would result in the loss of lives — a significant cost to pay.
Another example is Chinese general Sun Tzu’s quote: “The wise win before the fight while the ignorant fight to win”, from the strategy book Art of War. He advised that it is prudent to be efficient in using one’s resources and bide one’s time, working to overwhelm one’s opponents through means other than direct conflict. Beyond the binary of action or inaction, it suggests a middle ground where work is quietly and sensibly done to achieve victory.
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Even in a highly competitive environment, like a business or corporate setting, valuing patience can help employees feel less hurried and unburdened. Many market analysts say market fluctuations should not sway serious investors, pointing to the benefits of being patient with investments.
Though there may be some merit to becoming a more surefooted person in decision-making, that decision can be either action or the lack of it, due to the sheer complexity of conflicts one faces in a lifetime. The cost of not giving any thought to one’s decision, then, is the highest of all.